Legal Solutions Engineer

Filevine; Salt Lake City (UT); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Competitive Pay

Maternity & paternity leave

Short & long-term disability

Learning opportunities

Company swag

Job summary

Filevine is seeking a Legal Solutions Engineer to partner with Account Executives, delivering compelling demonstrations of Filevine’s SaaS platform to law firms and corporate clients. You will translate complex concepts for non-technical audiences while detailing technical value to experts.

The role requires in-office presence in Salt Lake City with hybrid work options. You will constantly learn about product updates, tailor solutions, and help drive successful engagements.

Qualifications

• Curious mind that wants to know how it works and why it works.
• Strong interpersonal skills for client relationships and cross-team communication.
• Problem-solving to translate customer needs into solutions on the fly.
• Confident, persuasive storyteller with dynamic delivery.

Responsibilities

• Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions.
• Prepare and deliver dynamic storytelling demonstrations of products.
• Take a consultative approach with prospective and current clients.
• Interact with prospects and customers alongside sales reps to assess needs and determine requirements.
• Continuously deepen understanding of Filevine offerings and capabilities.
• Contribute to researching and developing solutions within the Filevine suite.

Skills

Curious mindset

Interpersonal skills

Problem solving

Storytelling

In-person collaboration

Job description

Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.

Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.

As a Legal Solutions Engineer you will be joining the team that is responsible for assisting Account Executives (AE) in presenting complex SaaS products to law firms and corporations by understanding the prospects' needs and presenting a compelling storytelling demonstration of Filevine. You are the technical expert who can both explain difficult concepts with simplicity to non-technical people as well as articulate the details to a more technical audience. With constantly evolving products you must have the curiosity and ability to quickly gain a deep understanding of the latest offerings, how they work, and the value they add. Overall, we are seeking an extremely driven and confident individual that can bring about great results within our organization.

Responsibilities:

• Assist AEs in positioning Filevine to clients seeking case management, AI, and contract management solutions particularly in the legal and corporate verticals.
• Prepare and deliver dynamic storytelling demonstrations of products.
• Take a consultative approach in working with prospective clients or current clients
• Interact with prospects and customers alongside sales reps to assess needs and to determine requirements.
• Continually improve your understanding of the intricacies of the Filevine offerings.
• Help in researching and developing solutions within the Filevine suite to solve customer needs.

Qualifications:

• A curious mind that wants to know how it works and why it works; the type of person who can’t help but push a button to find out what happens when you do.
• Strong interpersonal skills are required for both building a relationship with clients and effectively communicating with others on the sales team.
• Problem-solving skills so you can listen to the customers’ desires and concerns, and then recommend solutions on the fly.Adaptable to sudden changes whether they be in a customer conversation or overall in business strategy.
• A confident and persuasive storyteller that speaks dynamically using pacing, emphasis, tone, etc. to capture and hold an audience’s attention.
• Legal software admin experience is a plus but not necessary.
• In office position

In addition to the qualifications listed above, we expect that our team members have the following:

• Proven ability to maintain focus, productivity, and composure in high-stress, fast-paced in-person environments.
• Must be able to work in office 5 days a week in our Sugarhouse, UT location
• Highly adaptable to working in open-office layouts while staying focused and respectful of colleagues.
• Skilled at handling high-priority Zoom calls with upset customers on short notice, using empathy and composure to resolve complex issues.

Work Location Expectation: This position is based out of our San Francisco, Chicago, Salt Lake City or New York offices. Candidates residing in or near these metro areas are expected to work on a hybrid (2-3 days in-office/week) or fully onsite basis.

Cool Company Benefits:

• A dynamic, rapidly growing company, focused on helping organizations thrive
• Medical, Dental, & Vision Insurance (for full-time employees)
• Competitive & Fair Pay
• Maternity & paternity leave (for full-time employees)
• Short & long-term disability
• Opportunity to learn from a dedicated leadership team
• Top-of-the-line company swag

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