Legal Services Coordinator

oumedicine; Oklahoma City (OK); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Job summary

OU Health is seeking a Legal Services Coordinator in the Legal department to coordinate professional liability claims and manage other claims with attorneys and departments. The role requires maintaining detailed logs, processing tasks, and facilitating communication with external parties.

The position supports in-house litigation, handles subpoenas, COI letters, and insurance-related tasks while working closely with Patient Safety and Experience teams.

Qualifications

• Bachelor's Degree required.
• At least 3 years of experience in insurance, claims or legal environment.
• Certified Paralegal (CP) or PACE certification required at hire.

Responsibilities

• Accept subpoenas.
• Issue COI and Claims History Letters.
• Report claims to insurance carriers.
• Coordinate and respond to record requests.
• Oversee completion of insurance applications.
• Support and schedule Reserve & Settlement committees.

Skills

Strong writing skills

Detail orientation

Prioritization

Education

Bachelor's Degree

Certified Paralegal (CP)

PACE Certification

Tools

Microsoft Office

Job description

Position Title:

Legal Services Coordinator

Department:

Legal

Job Description:

General Description

The Claims, Insurance & Litigation Coordinator is responsible for coordinating all professional liability claims and will work with other attorneys in the Office of the Chief Legal Officer for the management of all other claims, including but not limited to general liability, D&O, automobile and property claims and will work closely with the Patient Safety and Experience Departments. This role involves maintaining detailed tracking logs, executing specialized processing tasks, and facilitating communication with external parties.

Essential Responsibilities

• Accept subpoenas.
• Issue COI and Claims History Letters.
• Report claims to insurance carriers.
• Coordinate and respond to record requests.
• Administer the claims/incident/reserve data basis.
• Support and schedule Reserve & Settlement committees.
• Oversee completion of insurance applications.
• Act as point of contact for outside law firms in scheduling of OU Health parties and witnesses
• Process legal and litigation expenses for payment.
• Track deductibles.
• Administers various processes that support the Company's management of litigation.
• Supports in-house litigation counsel on subpoena responses and discovery matters.
• Prepares and responds to email and mail correspondence for in-house litigation counsel.
• Facilitates logistics for in-house litigation counsel, such as scheduling meetings, conference rooms, conference calls, travel arrangements, etc.
• Receives and screens telephone calls and visitors, directing to appropriate individuals when needed

General Responsibilities

Performs other duties as assigned.

Minimum Requirements

• Education : Bachelor's Degree required
• Experience: At least 3 years of experience in insurance, claims or legal environment required.
• Certification/License Requirements: One of the following required at hire: Certified Paralegal (CP) issued by the National Association of Legal Assistants (NALA).
• Paralegal Advanced Competency Exam (PACE) offered by the National Federation of Paralegal Associations (NFPA)

Knowledge, Skills, and Abilities

• Advanced level proficiency in Microsoft Office products (such as Word, Outlook, Excel, PowerPoint, etc.) and a high aptitude with other types of user software
• Ability and desire to become proficient using the Company's claims, underwriting, and other IT systems.
• Must have strong writing skills.
• Demonstrates strong detail orientation and high level of accountability.
• Ability to prioritize tasks without supervision
• Administrative support and adaptability to handle diverse responsibilities are essential, with proficiency in computer applications and strong organizational skills highly valued.

Current OU Health Employees - Please click HERE to login.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.