Legal Receptionist

Sweet James LLP; Phoenix (AZ); On-site; USD 35,000 - 45,000; Full time

Job summary

A growing law firm in Phoenix, Arizona, is seeking a front office receptionist to manage client communications and administrative tasks. The ideal candidate should have a college degree, relevant experience, and proficiency in Spanish. Responsibilities include handling calls, emails, sorting mail, and supporting the legal team. Join a supportive environment focused on excellence and client satisfaction.

Qualifications

• At least one year of relevant experience.
• Must be comfortable working in a fast-paced environment.
• Excellent written and verbal communication skills.

Responsibilities

• Communicate with customers via phone, email, and in-person.
• Receive, sort, and distribute mail and packages.
• Prepare and process outgoing packages and mail.
• Perform filing, faxing, scanning, and data entry.
• Maintain cleanliness of reception and common areas.
• Assist legal team with demand packages and case resolutions.

Skills

Organizational skills

Customer service

Attention to detail

Communication skills

Data entry

Spanish proficiency

Education

College degree

Job description

Overview

Sweet James is a high performance and rapidly growing law firm looking for an organized, outgoing, and hard-working front office receptionist. We are seeking a long-term team member looking for a home to grow and are not afraid of putting in hard work.

Responsibilities

• Communicating with customers via phone, email, and in-person, and directing callers or in-person guests to the appropriate person or department.
• Receive, sort and distribute mail and prepare and process outgoing packages and mail
• Collect and organize documents including sensitive personal information
• Perform filing, faxing, scanning, copying, and data entry projects
• Assure that the reception area, conference rooms, and kitchen area are kept neat and tidy at all times
• General administrative duties as required to meet business needs.
• Assist the legal team prepare demand packages, resolve, and close client’s cases.
• Monitor and prioritize cases as statutes of limitations are approaching.
• Manage case status updates and document all information in CRM.
• Support the HR department when needed

Qualifications

• College degree and at least one year of relevant experience
• Spanish proficient
• A solid work ethic and a positive attitude
• Ability to work well under pressure while maintaining a good sense of humor
• Strong customer service experience and excellent attention to detail
• Data-entry experience and typing skills
• Ability to perform repetitive tasks quickly and accurately
• Excellent written and verbal communication skills

Must be comfortable working in a fast-paced environment

Company Description

Sweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.