Legal Program Manager

Lowe's Home Centers; Mooresville (NC); On-site; USD 110,000 - 150,000; Full time

Job summary

Lowe’s Home Centers is seeking a Legal Program Manager based at our Mooresville, NC headquarters to govern and execute the Legal department’s technology portfolio. You will partner with Legal, IT, and external vendors to ensure initiatives align with enterprise strategy and deliver measurable value.

Responsibilities include shaping roadmaps, coordinating pilots, managing vendor activities, and driving adoption of CLM, matter management, e-billing, and AI-enabled tools across the legal function.

Qualifications

• Bachelor’s degree or equivalent years of experience.
• 7+ years in legal operations or related roles.
• Experience with legal technology platforms (matter management, e-billing, CLM, workflow/AI-enabled tools).

Responsibilities

• Govern the governance and execution of the Legal department’s technology portfolio.
• Serve as liaison between Legal, IT, and external partners to align solutions with enterprise strategy.
• Coordinate business cases, vendor assessments, pilots, and implementation activities for legal tools.
• Promote adoption, training, and ongoing support for legal systems and processes.
• Assess emerging legal tools, including AI-enabled capabilities, for efficiency and service delivery.

Skills

Legal tech

Stakeholder mgmt

Communication

Project coordination

Education

Bachelor’s degree or equivalent

Tools

Matter management

e-billing

CLM

AI tools

Job description

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up – we invest in you so you can find your inspiration.

Your Impact

The Legal Program Manager drives the governance, and execution of the Legal department’s technology business portfolio. This role serves as the primary liaison between Legal, information technology, and external partners to ensure solutions align with departmental priorities and Lowe’s enterprise technology strategy. The Program Manager partners with Legal leadership to identify and deliver initiatives that improve efficiency, strengthen adoption, and maximize the value of investments. Success requires strong relationship management, strategic thinking, organizational influence, and the ability to manage cross-functional initiatives that deliver measurable business outcomes.

What You Will Do

• Support the development and execution of the legal department’s operational and technology roadmap, ensuring alignment with departmental priorities and business needs.
• Partner with legal leadership and practice areas to identify process challenges, prioritize improvement opportunities, and determine where new technology may add value.
• Coordinate business cases, vendor assessments, pilot programs, implementation activities, and ongoing enhancements for legal tools and solutions.
• Serve as a liaison amongst legal, IT, finance, procurement, vendors, and other partners to support effective planning and delivery.
• Review legal workflows and recommend opportunities to simplify, standardize, and improve processes through technology and operational changes.
• Assess emerging legal tools, including AI-enabled capabilities, to determine their potential to improve efficiency, consistency, and service delivery.
• Promote consistent processes, effective tool usage, and operational discipline across legal practice areas.
• Support attorneys and staff through training, guidance, communications, and issue resolution related to legal systems and processes.
• Develop user guides, job aids, and other resources to support implementation, engagement, and adoption.
• Gather feedback from legal teams to identify enhancements and ensure processes and tools continue to meet departmental needs.

Minimum Qualifications

• Bachelor’s degree in business, technology, legal studies, or related field or equivalent years of experience in lieu of education requirement, if applicable
• 7 years of experience in legal operations, legal technology, corporate operations, or related support roles
• Experience with legal technology platforms such as matter management, e-billing, CLM, workflow automation, or AI-enabled legal tools
• Ability to manage multiple priorities in a fast-paced environment and collaborate across diverse teams
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders

Preferred Skills/Education

• Experience supporting legal technology at a large, matrixed organization
• Familiarity with systems commonly used in corporate legal departments (e.g., CounselLink, Ironclad, Onit, iManage, ServiceNow Legal)
• Process improvement experience (Lean, Six Sigma, or similar methodologies)
• Previous experience working with or supporting outside counsel and legal vendors
• Expertise in Microsoft PowerPoint and executive storytelling, with the ability to synthesize complex data, technology initiatives, and operational insights into clear, compelling presentations for senior leadership and executive stakeholders

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visitLowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.