Legal Product Manager

AAA; Riverside (CA); On-site; USD 121,000 - 161,000; Full time

Benefits offered by this job

Health coverage for medical, dental, v

401(K) with company match and Pension

Tuition assistance

Floating holidays and PTO for charity

Paid parental leave

Wellness programs

Employee discounts

Job summary

Auto Club Enterprises in Riverside, CA seeks a Legal Product Manager to define the roadmap for legal technology platforms. You will align initiatives with Legal, Claims, and enterprise goals, lead cross-functional teams, and prioritize the backlog to maximize value.

The role emphasizes translating objectives into user stories, evaluating ROI, and coordinating with IT and external vendors to deliver AI-enabled solutions and continuous improvement across the product lifecycle.

Qualifications

• 7-9 years progressive experience in legal operations, legal administration, legal technology, or a related field.
• Experience working within Agile, Scrum, or similar product development methodologies.
• Experience supporting in-house litigation or claims legal teams.
• Thorough knowledge of legal operations, legal administration, litigation support, legal workflows, and legal service delivery models.
• Strong understanding of legal technology platforms, including matter management, document management, workflow automation, Discovery, knowledge management, and related enterprise applications.
• Strong analytical and problem-solving skills with the ability to evaluate business needs, financial impacts, return on investment (ROI), risks, and technology solution alternatives.
• Stakeholder management and relationship-building skills with the ability to influence and collaborate across Legal, Operations, IT, vendors, and executive leadership.
• Excellent verbal, written, presentation, and facilitation skills, including the ability to communicate technical concepts to non-technical audiences and prepare executive-level recommendations

Responsibilities

• Develop, maintain, and communicate the vision, strategy, and roadmap for legal technology products, platforms, and AI-enabled solutions, ensuring alignment with Legal, Claims, and enterprise objectives.
• Evaluate business cases, financial impact, implementation costs, operational benefits, risks, and ROI for technology initiatives, product enhancements, and vendor solutions
• Translate business objectives into product roadmaps, user stories, acceptance criteria, process flows, and functional requirements; own and prioritize the product backlog to maximize business value.
• Serve as the primary liaison between Legal Operations, IT, vendors, and business stakeholders to gather requirements, align priorities, communicate product direction, and drive stakeholder engagement.
• Cultivate and manage strategic relationships with external vendors, enterprise stakeholders, technology partners, consultants, and industry organizations; evaluate solutions, oversee pilots, influence vendor roadmaps, and maximize business value.
• Establish product goals, KPIs, and success metrics; monitor product performance, user adoption, stakeholder feedback, and enhancement opportunities to drive continuous improvement.
• Develop implementation plans, governance processes, training materials, executive presentations, and stakeholder communications to support successful product delivery and adoption.

Skills

Legal operations

Legal administration

Legal technology

Project management

Agile/Scrum

Litigation support

Legal workflows

Legal service delivery

Matter management

Document management

Workflow automation

Discovery

Knowledge management

Analytical skills

Problem solving

Verbal communication

Written communication

Presentation skills

Facilitation

Executive-level communication

Job description

Legal Product Manager

The Legal Product Manager position is responsible for defining the product roadmap, capabilities and development of legal technology platforms to serve all ACE market and communicating the strategic and tactical goals and objectives for the platform.

Responsibilities

• Develop, maintain, and communicate the vision, strategy, and roadmap for legal technology products, platforms, and AI-enabled solutions, ensuring alignment with Legal, Claims, and enterprise objectives.
• Evaluate business cases, financial impact, implementation costs, operational benefits, risks, and return on investment (ROI) for technology initiatives, product enhancements, and vendor solutions
• Translate business objectives into product roadmaps, user stories, acceptance criteria, process flows, and functional requirements; own and prioritize the product backlog to maximize business value.
• Serve as the primary liaison between Legal Operations, IT, vendors, and business stakeholders to gather requirements, align priorities, communicate product direction, and drive stakeholder engagement.
• Cultivate and manage strategic relationships with external vendors, enterprise stakeholders, technology partners, consultants, and industry organizations; evaluate solutions, oversee pilots, influence vendor roadmaps, and maximize business value.
• Establish product goals, key performance indicators (KPIs), and success metrics; monitor product performance, user adoption, stakeholder feedback, and enhancement opportunities to drive continuous improvement.
• Develop implementation plans, governance processes, training materials, executive presentations, and stakeholder communications to support successful product delivery and adoption.

• Research legal industry trends, emerging technologies, market developments, and stakeholder needs to identify opportunities for innovation, automation, process improvement, and new technology solutions.
• Maintain subject matter expertise in legal operations, legal technology, AI, automation, document management, and matter management solutions while making strategic and tactical decisions that balance organizational priorities, business needs, and long-term product vision.

Qualifications

• 7-9 years progressive experience in legal operations, legal administration, legal technology, or a related field
• Demonstrated experience in project managementExperience working within Agile, Scrum, or similar product development methodologies
• Experience supporting in-house litigation or claims legal teams
• Thorough knowledge of legal operations, legal administration, litigation support, legal workflows, and legal service delivery models.
• Strong understanding of legal technology platforms, including matter management, document management, workflow automation, Discovery, knowledge management, and related enterprise applications.
• Strong analytical and problem-solving skills with the ability to evaluate business needs, financial impacts, return on investment (ROI), risks, and technology solution alternatives. Stakeholder management and relationship-building skills with the ability to influence and collaborate across Legal, Operations, IT, vendors, and executive leadership.
• Excellent verbal, written, presentation, and facilitation skills, including the ability to communicate technical concepts to non-technical audiences and prepare executive-level recommendations

#LI-LG1

The starting pay range for this position is:

$120,500.00 - $160,800.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).