Legal Process Engineer - Any Office Location

Baker Donelson; Jackson (MS); Hybrid; USD 85,000 - 95,000; Full time

Job summary

A leading firm with over 700 attorneys is seeking a Legal Process Engineer to enhance legal service delivery through innovative technology solutions. The ideal candidate will collaborate with experts to design and implement client collaboration tools, ensuring quality and compliance in a dynamic legal environment.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability Insurance

Paid Medical Leave

Paid Time Off

401(k) Matching

Qualifications

• Bachelor's degree preferred in a relevant field.
• Two to three years of business or law-firm experience.
• Strong organizational, communication, and analytical skills.

Responsibilities

• Design and develop collaborative solutions using SharePoint and M365 tools.
• Oversee site maintenance and troubleshoot issues for users.
• Manage security settings and governance for collaboration platforms.

Skills

Organizational Skills

Communication

Analytical Skills

Project Management

Education

Bachelor’s degree or higher

Tools

SharePoint Online

M365 Tools

Power Automate

Power Apps

Job description

Legal Process Engineer - Any Office Location

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Legal Process Engineer - Any Office Location

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Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC has an immediate opening for a Legal Process Engineer within the Firm’s Client Solutions Group. This position may be based in any office location within the Firm’s footprint.

Our Firm

With a 130-year legacy, Baker Donelson offers highly qualified professionals the opportunity to join a collaborative, client-focused team that is committed to delivering exceptional results across a broad spectrum of legal and policy matters. Our more than 700 attorneys and public policy advisors, connected across 20+ offices and 30 practice areas provide seamless, knowledgeable guidance to clients in over 90 countries, leveraging deep industry expertise and a robust support structure. At Baker Donelson, we prioritize a deep understanding of our clients’ businesses, enabling us to anticipate needs and serve as trusted business partners. Our culture is defined by a commitment to inclusion and innovation, supported by advanced technology and comprehensive professional development. Join us and become part of a dynamic environment where your skills and perspectives are valued, and where you can make a meaningful impact on clients’ success and your own professional growth.

The Client Solutions Group

This position is in Baker Donelson’s Client Solutions Group. The Client Solutions Group (CSG) is a close-knit collective of lawyers, technologists, and consultants who work side by side to reinvent how legal services are delivered. Built on more than two decades of industry-defining firsts—from proprietary project-management tools to AI-driven drafting and diligence—we relentlessly pursue fresh ideas that translate into measurable data-driven client value. As part of our team, you will collaborate with nationally recognized experts in technology, data analytics, pricing, project management, process improvement, knowledge management, and legal operations to design bespoke solutions for leading corporate legal departments, while building direct relationships and engaging with client teams. We nurture a culture that prizes curiosity, celebrates every voice, and accelerates professional growth, ensuring your innovations receive the spotlight they deserve. If you are ready to shape the next chapter of legal service delivery, we invite you to join us and transform possibility into practice.

The Technical Specialist designs, implements, and maintains secure, high-performing SharePoint Online and M365-based intranet and client collaboration solutions, partnering with cross-functional stakeholders to gather requirements, integrate firm systems, and ensure ongoing quality, compliance, and user adoption. Leveraging strong analytical and vendor-management skills, the role delivers frontline technical support, reporting, and training while continuously enhancing functionality and governance to optimize the firm’s legal practice technology ecosystem. The Technical Specialist reports to the Director of Legal Technology Solutions and will interact with internal and external clients.

Key Responsibilities. Key responsibilities include, but are not limited to:

• Design and Develop Collaborative Solutions. Lead the creation and enhancement of intranet and client collaboration sites using SharePoint Online, Power Automate, Power Apps, and M365 tools, ensuring solutions meet evolving business needs.
• Maintain and Support Site Functionality. Oversee regular site maintenance, troubleshoot technical issues, and collaborate with development teams to implement new features and updates, ensuring seamless user experiences.
• Ensure Security and Compliance. Manage security settings and governance for all collaboration platforms, perform regular security checks, and uphold firm policies to protect sensitive information.
• Drive Integration and Vendor Collaboration. Partner with internal departments and external vendors to integrate systems and databases, support legal technology applications, and coordinate software upgrades and customizations.
• Promote User Engagement and Quality. Deliver training, provide front-line support, run usage reports, and monitor quality control to maximize site effectiveness and user satisfaction.
• And other responsibilities as assigned.
• Qualifications (Experience and Knowledge, Skills, and Abilities).
  
  
  

Experience And Knowledge

• Bachelor’s degree or higher, preferably in a relevant field
• Two to three years of prior business or law-firm experience
  
  
  

Skills

• Strong organizational skills
• Strong written, verbal, and presentation communication skills
• Strong documentation, research, and analytical skills with keen attention to detail
• Strong project-management, creative problem-solving, and quality-control skills
• Proficiency with productivity software, including MS Word, Excel, Outlook, PowerPoint, SharePoint Online, Power Automate, Power Apps, and other M365 tools
  
  
  

Abilities

• Adaptability, flexibility, and sustained effectiveness during change
• “Do whatever it takes” attitude and willingness to take a hands-on approach to projects
• Goal-oriented mindset
• Capacity to coordinate multiple large projects simultaneously
• Capability to perform effectively under tight and shifting deadlines while handling complex assignments
• Ability to work independently with minimal supervision
• Professional demeanor and attitude
• Location/Hybrid/Remote Work. This position may be based in any office location within the Firm's footprint. This position offers flexibility, including the opportunity to work under a hybrid/remote model.
• Compensation, Benefits, and Resources.
  
  
  

We understand the invaluable role that intelligent and motivated individuals play in the success of our Firm and serving our clients, so we look for the best and brightest. Our employees enjoy competitive compensation, generous benefits, corporate discounts and a working environment of belonging.

Baker Donelson’s comprehensive benefits package includes, but is not limited to, the following:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-Term Disability Insurance
• Paid medical leave
• New Parent Benefits
• Paid Time Off
• 401(k) Matching
  
  
  

Baker Donelson knows that the happiest and most engaged employees are employees who feel supported. When you are able to take time to enjoy life outside of the office, you are able to focus on providing excellent service to clients and one another while at work. That is why we take great measures to provide our employees with programs and perks that help guide them in their wellness journeys, including many personal and professional resources.

Must provide minimum authorization to work in the United States. Resumes only accepted for job posted.

Thank you for submitting your resume. After our hiring committee has had a chance to review candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell, & Berkowitz, PC is an equal opportunity employer, and all qualified applicants receive consideration for employment and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.

For positions in Baltimore, Maryland, Washington, D.C., and New Jersey, the salary range for this posting is: $85,000 – $95,000.

The range for this position will be based on information collected during the interview process. The amount will depend on several considerations such as your experience, skills, our current business needs, and market conditions. Salary is only one part of the overall compensation package. Candidates may also be eligible for other comprehensive medical and financial benefits and resources, including 401(k) participation and paid time off. If an offer is extended, additional information around benefits will be provided.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Law Practice

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