Legal Operations Manager, Outside Counsel and Spend Management

Palo Alto Networks; Atlanta (GA); On-site; USD 142,000 - 178,000; Full time

Job summary

Join a leading cybersecurity company as a Legal Operations Manager, where you'll optimize outside counsel management and spend. Collaborate with internal teams and stakeholders to forecast legal spend, negotiate billing rates, and implement legal technologies. This role requires strong analytical and communication skills, along with a passion for operations and continuous improvement.

Benefits

FLEXBenefits Wellbeing Spending Account

Mental Health Resources

Financial Health Resources

Personalized Learning Opportunities

Qualifications

• 7+ years of experience in legal operations focused on outside counsel management.
• Ability to manage multiple projects and prioritize effectively.

Responsibilities

• Oversee budget planning with Finance across legal practice areas.
• Negotiate and manage outside counsel billing rates and fee arrangements.
• Implement legal technology solutions for outside counsel management.

Skills

Analytical

Negotiation

Communication

Project Management

Attention to Detail

Tools

E-billing Systems

Matter Management

Spend Analytics Platforms

Job description

Legal Operations Manager, Outside Counsel and Spend Management

Legal Operations Manager, Outside Counsel and Spend Management

2 days ago Be among the first 25 applicants

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Job Description

Your Career

This role will support Palo Alto Networks’ legal department by optimizing outside counsel management and spend. This individual will manage outside counsel engagements, including selection, onboarding, performance evaluation, and billing review. They will also maintain legal technologies and processes for e-billing, matter management, and spend analytics. This role will report into the Director, Head of Legal Operations and collaborate with internal legal teams, finance, and outside counsel.

Your Impact

• Oversee quarterly and annual budget planning with Finance across legal practice areas.
  
  

• Collaborate with stakeholders to forecast and budget legal spend.
  
  

• Develop and implement strategies to reduce outside counsel spend while maintaining quality.
  
  

• Implement a top-tier law firm panel program (preferred vendor panel) and a spend optimization strategy with outside counsel.
  
  

• Manage onboarding for new firms, selection, and performance evaluation of outside counsel.
  
  

• Negotiate and manage outside counsel billing rates and alternative fee arrangements.
  
  

• Oversee e-billing, ensuring accuracy and compliance, including invoice review and processing.
  
  

• Develop and maintain legal spend analytics and reporting to identify trends, cost drivers, and savings opportunities.
  
  

• Implement and manage legal technology solutions for outside counsel management, e-billing, and spend analytics, including systems implementations, training, and user support.
  
  

• Stay current on industry best practices for outside counsel management and legal spend optimization.
  
  

• Train internal legal teams and outside counsel on billing guidelines, e-billing processes, and relevant topics.
  
  

• Drive continuous improvement in legal operations processes and systems.
  
  

• Develop strong, collaborative relationships with cross-functional partners.
  
  
  
  

Qualifications

Your Experience

• A self-starter with enthusiasm, who can work independently with minimal oversight on certain projects but who is also a team player and can support projects when needed. Must have a passion for operations, willing to take on diverse projects.
  
  

• Excellent analytical, negotiation, and communication skills.
  
  

• Ability to manage multiple projects and prioritize effectively.
  
  

• Impeccable attention to detail and exceptional professional judgment. Excellent organization and communication skills with the ability to develop, implement, and enhance processes.
  
  

• Ability to execute under pressure and within tight timelines while juggling multiple projects.
  
  

• 7+ years of experience in legal operations, focused on outside counsel management and understanding of legal billing practices/e-billing systems.
  
  

• Experience with legal technology solutions, including matter management, e-billing, and spend analytics platforms.
  
  
  
  

Additional Information

The Team

We are a Legal Team who is unrelenting in our pursuit of achievement, we are constantly seeking improvements and can take on every challenge. We value a positive attitude and high empathy. We adjust according to the situation, learn new things, innovate, and try new methods. We value collaboration, function as a team and know that our colleague’s experience and knowledge are valuable. We demonstrate the highest level of adherence to not only what is legal but also what is right. We apply our legal knowledge to real-world scenarios, have a desire to explore the unknown and question the status quo in pursuit of better, more effective solutions.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $142,000 - $178,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment



We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [e-mail].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Computer and Network Security

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