Legal Operations Manager

Triwill Group; Northern, New York (KY, NY); Hybrid; USD 96,000 - 128,000; Full time

Benefits offered by this job

Benefits package

RSUs + ESPP

Career development

Product training

AI tools training

Onboarding

Mentor program

Inclusive culture

Job summary

Datadog is seeking an experienced Legal Operations Manager to join our Legal Operations team. This hybrid role partners with stakeholders to scale, modernize, and automate how our global legal function operates, including AI-powered tools and workflows.

You will own end-to-end legal processes, manage legal tech, and drive data-driven initiatives across cross-functional teams while maintaining high integrity and clear communication in a fast-paced, high-growth environment.

Qualifications

• 6+ years in legal operations, contracts, or program management in SaaS/tech.
• Proficient with PM tools: planning, roadmapping, owners, timelines, reporting.
• Hands-on with evaluating or deploying AI/automation in legal/business ops.
• Comfortable with ambiguity and driving change in new ways of working.
• Clear communicator, able to translate AI concepts for non-technical stakeholders.
• High integrity with sound judgment on AI use with sensitive data.
• Ability to work independently in a fast-paced, multi-project environment.

Responsibilities

• Own and improve legal processes end-to-end with stakeholders.
• Liaise with tech and cross-functional teams to implement solutions and integrations.
• Create and manage SOPs; collaborate on cross-functional projects.
• Use data and AI insights to drive initiatives, forecasting, and reporting.
• Manage legal tech (Brightflag, Salesforce, ChatGPT, Claude, Perplexity) and become a superuser.
• Champion new systems and emerging AI capabilities.
• Support outside counsel operations for the legal team.
• Cross-train to enable coverage and consistent process standards in a shared services model.

Job description

Datadog is seeking an experienced Legal Operations Manager to join our Legal Operations subgroup. In this role you’ll partner with stakeholders across the organization to scale, modernize, and continue to automate how our global legal team operates including driving the adoption of AI-powered tools and workflows. The Legal team supports Datadog’s rapid growth by providing a wide range of legal services across a highly dynamic technology company, from driving new business via contracts and compliance efforts, to protecting Datadog’s intellectual property. Datadog’s Legal team collaborates with virtually every team across the organization, from engineering to product to marketing.

At Datadog, we place value in our office culture – the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Own and continuously improve legal processes end-to-end, partnering with legal and non-legal process owners to drive improvements, optimization, and automation
• Liaise with technical and cross-functional teams to implement solutions, integrate systems, and troubleshoot issues reported by the legal team
• Create and manage SOPs and collaborate with legal and non-legal colleagues on cross-functional projects
• Analyze and use data, including AI-generated insights and dashboards, to drive initiatives, support forecasting and planning, and deliver reporting to legal leadership and other stakeholders
• Manage technology used by the legal team (current tools include Brightflag, Salesforce, ChatGPT, Claude, Perplexity) and become a superuser of new tools
• Champion new systems and emerging AI capabilities
• Support the legal team’s outside counsel operations
• Continuously cross-train across to operate as a flexible member of a shared services model, enabling coverage, resource-sharing, and consistent process standards

Who You Are:

• An experienced legal operations or program manager with at least 6 years of contract, program, or project management experience, ideally within a SaaS or technology company
• Familiar with program management tools and techniques, including breaking down tasks, roadmapping, assigning owners with timelines, and reporting
• Genuinely passionate about technology, with hands-on experience evaluating or deploying AI and automation tools in a legal or business operations context
• Able to move forward in times of ambiguity and imperfect knowledge, and comfortable acting as a change agent for new ways of working
• An effective communicator and detail-oriented, able to translate technical or AI-related concepts for non-technical legal stakeholders
• Someone with high integrity and strong judgment, including sound judgment about the appropriate and responsible use of AI with sensitive legal and business data
• Comfortable working independently in a fast-paced environment, managing multiple projects simultaneously while meeting tight deadlines

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your skills.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Access to AI tools and training to support ongoing skill development
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:

$96,000—$128,000 USD

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.