Legal Operations Manager

HCA Healthcare; Nashville (TN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

401(k) match

Tuition assistance

Life insurance

Fertility support

Identity theft protection

Job summary

HCA Healthcare in Nashville seeks a Legal Operations Manager to lead process improvement, analytics, and department operations in close partnership with the VP-Legal. You will drive efficiency, develop and implement programs, and ensure alignment with the legal strategic roadmap.

The role requires strong organizational and analytical skills, collaboration across business, IT, and legal teams, and effective management of outside counsel.

Qualifications

• JD preferred; strong legal operations knowledge.
• Bachelor’s degree required.
• 7+ years in business operations, legal operations, finance, analytics, consulting, or related field.

Responsibilities

• Lead process improvement initiatives to boost productivity and efficiency.
• Partner with VP-Legal to develop and execute operational strategies.
• Lead efficiency projects spanning people/process/tech to reduce cost and time.
• Create and implement scalable operational programs and processes.
• Ensure smooth flow of business processes and provide resources as needed.
• Engage in retention and management of outside counsel.
• Coordinate department meetings, legal retreats, and materials.

Skills

Operational experience

Negotiation

Coaching

Interpersonal skills

Cross-functional collaboration

Curiosity

Problem solving

Multitasking

Education

Juris Doctorate

Bachelor’s degree

7+ years in operations/analytics/finance/legal

Legal operations experience

Tools

SharePoint

BI dashboards

AI tools in legal

Job description

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Job Summary And Qualifications

The Legal Operations Manager will assist with various elements of process improvement, metrics and analytics, and general administration and operations of the Legal Department. This position will ensure operation objectives and results are in accordance with overall department needs. Works in direct partnership with the VP-Legal, Legal Operations to help execute HCA Healthcare’s legal strategic roadmap and drive continuous improvement. The position requires strong organizational and analytical skills. The position also requires frequent communication and interaction with business, IT and operational leaders outside of the Legal Department in supports of its initiatives. Finally, the position requires good working relationships with outside counsel to ensure they are in line with our operational requirements.

Major Responsibilities:

• Lead and participate in process improvement initiatives to improve productivity and efficiency
• Serve as partner to the Vice President to develop and execute operational strategies
• Lead and create efficiency projects (people/process/technology) to both reduce cost and time
• Creation and implementation of programs and operational processes that are designed to ensure sustainability and scalability
• Ensure the smooth flow of business processes, providing additional assistance and resources as needed
• Engage in the retention, management and evaluation of outside counsel
• Coordinate department meetings and legal retreats, including scheduling, technical support, communications, and meeting materials

Knowledge Management

• Create and maintain the Legal Department's SharePoint site as a centralized source for legal resources, training, education, and department information.
• Support Legal Department’s implementation and utilization of technology tools, including those using artificial intelligence.

Metrics and Analytics

• Serves as Legal Department’s primary partner to Finance, using Finance-approved data as the source of record for legal spend analysis, budgeting, forecasting, and reporting.
• Analyze current and historical legal spending to identify major drivers, areas of elevated spend, budget to actual variances, and year over year trends.
• Develop and manage dashboards and executive ready reports that clearly communicate financial performance, emerging risks, key trends, and recommended actions.
• Partner with Legal Department VPs to regularly review financial performance, variances, validate forecasting assumptions, and develop actions to manage spend.

Education & Experience:

• Juris Doctorate (JD) Preferred
• Bachelor’s Required
• 7+ years of experience in business operations, legal operations, finance, analytics, consulting, or a related field. Required
• Working knowledge of legal department operations required; direct law firm or in-house legal experience preferred. Required Or equivalent combination of education and/or experience
• Ocassional Travel: This job may require travel from time to time, but not on a regular basis

Knowledge, Skills, Abilities, Behaviors:

• Significant operational experience preferred Required
• Demonstrated expertise in negotiation, coaching, and interpersonal skills Required
• Skill in recognizing strategic business opportunities resulting from changes in the economic, technological, political/legal, or social environments Required
• Demonstrated ability to work effectively across all levels of global, multi-functional team Required
• High degree of intellectual curiosity and ability to act as leader and change agent Required
• Proactive approach to recognizing needs, solving problems, anticipating issues and developing solutions Required
• Self-starter, with proven ability to manage multiple concurrent projects and responsibilities in fast-paced environment Required

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

We are comprised of affiliated hospitals, physician practices and other sites of care across the United States and United Kingdom. The Sarah Cannon Cancer Network is transforming cancer care through integrated services and cutting-edge technologies. Our physicians can develop leading oncology programs to advance science and patient care. Providing physician-led patient care offers our doctors access to a national network of experts. This is where multidisciplinary teams come together with a goal of delivering seamlessly coordinated, quality cancer care. Through a united network of globally recognized oncology specialists, we collaborate and share best practices. We address each aspect of the cancer journey, from screening and diagnosis through treatment and survivorship, to advance our shared mission: Above all else, we are committed to the care and improvement of human life.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“There is so much good to do in the world and so many different ways to do it.”- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.