Legal Intake Specialist: Compassionate Client Onboarding

internetbrands; Holiday (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

12 paid holidays

10 days PTO

5 days sick leave

Medical, dental, vision insurance

401(k) with company match

Job summary

Disparti Law Group is seeking a Legal Intake Specialist for our Holiday, Florida office. The role supports potential clients and internal customers by empathetically assessing their situation, highlighting how our services can assist their legal journey, and ensuring accurate data entry in the case management system.

The position is in-office, starts at $18/hr, and emphasizes exceptional customer service, emotional intelligence, and the ability to manage multiple tasks with strong organization.

Qualifications

• High school diploma or equivalent.
• Microsoft 365 (Outlook, Word, Excel) experience.
• Familiarity with basic personal injury law concepts.

Responsibilities

• Answer incoming calls and establish rapport with potential new clients.
• Follow up on leads and manage unassigned cases.
• Explain best course of action and services offered.
• Enter data accurately in the case management system; complete notes.

Skills

Phone support

Bilingual Spanish

Multi-tasking

Attendance reliability

Attention to detail

Quick learner

Education

High school diploma

Some college

Microsoft 365

Legal case mgmt software

Personal injury knowledge

Tools

Case management software

Job description

Disparti Law Group is seeking a Legal Intake Specialist for our Holiday, Florida office. The role supports potential clients and internal customers by empathetically assessing their situation, highlighting how our services can assist their legal journey, and ensuring accurate data entry in the case management system.

The position is in-office, starts at $18/hr, and emphasizes exceptional customer service, emotional intelligence, and the ability to manage multiple tasks with strong organization.