Legal Intake Specialist

LegalMatch; United States; Remote; USD 40,000 - 50,000; Full time

Job summary

A legal services company is seeking a remote Legal Intake Specialist for the night shift. Responsibilities include making and handling calls to support team efforts and accurately updating client information in CRM tools. Ideal candidates are recent law graduates or have paralegal training and relevant customer service experience. This role requires a reliable sense of accountability and the ability to work independently.

Qualifications

• Recent law graduates or paralegals preferred.
• Experience in customer service is acceptable.
• Must be reliable with work schedules.

Responsibilities

• Make outbound calls to follow up on leads.
• Handle inbound calls for team collaboration.
• Accurately update client information using CRM.

Skills

Strong sense of accountability

Customer service experience

Ability to work independently

Flexibility for campaign shifts

Education

Law degree or paralegal certification

Tools

CRM tools

Job description

A company is looking for a Legal Intake Specialist (Remote, Night Shift).

Key Responsibilities

• Make outbound calls to follow up on leads from various sources
• Handle inbound calls to support team collaboration and workflow
• Accurately capture and update client information using CRM tools

Required Qualifications

• Law fresh graduates, paralegals, or candidates with relevant customer service experience
• Strong sense of accountability and reliability with schedules
• Able to work independently with minimal supervision
• Must have a consistent internet connection and functional equipment
• Flexibility to handle campaign shifts based on business needs