Legal Intake Specialist

Legal Intake Professionals; Nashville (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

Legal Intake Professionals is looking for a Part-Time Legal Intake Specialist in Nashville. Responsibilities include handling client calls, filling out intake forms, and providing excellent customer service. Candidates should have strong communication skills, a high school diploma, and be able to work flexible hours including weekends. This role offers a starting pay of $20/hour with perfect attendance.

Qualifications

• Must be at least 18 years of age.
• Good spelling, grammar, and diction required.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Receive incoming client calls and handle inquiries.
• Follow detailed scripts and fill out intake forms.
• Set the tone of calls while showing empathy to clients.

Skills

Verbal Communication

Written Communication

Active Listening

Typing Skills

PC/Computer Skills

Education

High School Diploma or GED

Job description

Join to apply for the Legal Intake Specialist role at Legal Intake Professionals

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Join to apply for the Legal Intake Specialist role at Legal Intake Professionals

Immediately hiring Part Time Legal Intake Specialists in our Nashville location!

At Legal Intake Professionals, our specialists act as a liaison between our clients and their customers. We primarily service personal injury law firms. Successful candidates will be able to resolve customer issues and handle complaints and inquiries, while maintaining a professional and compassionate demeanor. We strive for the highest levels of customer satisfaction by basing our decisions and performance on what our clients need.

Customer Service Experience Is a Plus, But Not Required.

This is an in office position.

Your job will be receive incoming client calls, follow detailed scripts, fill out intake forms while talking to clients, and receive calls electronically and by live transfer. You will need to set the tone and pace of your calls while maintaining a professional attitude and showing empathy and patience with potential clients.

To Be Successful In This Role, You Must Have

• Good verbal and written communication skills, specifically: spelling, grammar, and diction
• A professional phone voice that shows customer care and concern
• Active-listening skills to ensure client information is gathered correctly and fully
• The ability to ask appropriate questions
• The ability to converse with various personalities and to collect pertinent details to determine viability of their claims
• Accurate and fast typing skills
• PC/Computer skills in a Microsoft Windows environment
• A flexible schedule, including nights, weekends, and holidays
• A High School Diploma or GED, and must be 18 years of age
  
  

Compensation: $20 / Hour with perfect attendance.

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.

Shifts Offered

• Part Time
• Hours vary between 7am-7pm
• You must be available to work a Saturday OR Sunday each week
• You must be very punctual with great attendance.
  
  

Training will last approximately four weeks, Mon-Fri from 8a-12p or 4p-8p. Once you have successfully completed training, you will move to your new set schedule.

Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity - Apply Today!

Job Posted by ApplicantPro

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Legal Services

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