Legal Engagement Manager

Centari; New York (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Equity

Health coverage

Dental & vision

401(k) with match

Lunch in office

Flexible PTO

Job summary

Centari is hiring a Legal Engagement Manager to bridge our AI tech with AmLaw 100 clients. You’ll lead client engagements, translating complex needs into technical requirements and coordinating with our implementation team to ensure successful rollouts.

Based in NYC or willing to relocate, you’ll manage multi-stakeholder projects, build trusted advisor relationships, and drive ongoing partnerships with leading law firms. You’ll collaborate closely with technical teams to deliver value and ROI.

Qualifications

• Proven track record delivering multi-stakeholder projects from inception to rollout.
• Experience in enterprise software or professional services.
• Ability to translate client needs into actionable requirements.
• Strong communication with senior stakeholders.

Responsibilities

• Deliver client engagements on time and with quality."
• Own the operational infrastructure for scalable engagements.
• Manage portfolio health: on-time deliveries, client satisfaction, open requests, escalations.
• Bridge client needs and the Applied Legal Research team with precise, actionable requirements.
• Prepare and run business reviews to show ROI and plan next steps.

Skills

Complex project management

Client engagement

Operations in enterprise software

Process development from scratch

Multi-stream client delivery

Executive communication

Job description

About Centari

At Centari, we're transforming the world's contracts into actionable intelligence. Every firm has the same AI now. What separates them is institutional intelligence: how the firm has structured deals, priced risk, and navigated markets across every transaction it has closed. It's why a client picks one law firm over another, and why an LP backs one fund over the next. And today, this knowledge sits buried in closed deals and in the heads of the people who worked on them. Centari brings it to the surface as structured data that AI can act on, empowering companies to generate new revenue and see opportunities no one else can. The most demanding transactional practices in the world are already building on Centari, including deal teams at Ropes & Gray, DLA Piper, Willkie, Fried Frank, and Wilson Sonsini. We proved it in law. Finance and the enterprise face the same problem at even greater scale, and we're going after all of it. We raised an oversubscribed Series A from investors including Sentinel Global, GTMfund, South Park Commons, Jack Altman, RiverPark Capital, and Recall Capital, and now we're building the team to match our ambition. For more information, check out centari.com or find us on LinkedIn.

About the Role

We are hiring a Legal Engagement Manager on our Customer team, bridging Centari's AI technology and our AmLaw 100 client base by working directly with senior legal executives to define data requirements and expand value. You will lead the project management of Centari's client-facing engagements, translating complex client needs into technical requirements, with the ability to build trusted advisor relationships with partners at the world's most prestigious firms. While you will collaborate closely with our technical teams to deliver solutions, your primary focus is as the face of Centari's implementation team to our enterprise clients, driving successful rollouts and building long-term partnerships.

What You'll Own

Client delivery. Every active engagement runs on time, at quality, and with the client fully informed. When something slips, you see it first and fix it preemptively. The operational infrastructure. The workflows, templates, and tracking systems that let our implementation team scale engagements without creating chaos. You build what doesn't exist and improve what does. The health of the portfolio. On-time deliveries, client satisfaction, open requests, and escalations are your numbers. You own the answer when someone asks how a specific implementation project is going. Client-to-team translation. You are the path between what a client needs and what our Applied Legal Research team builds. Requirements that reach the team from you are specific, prioritized, and actionable. Business reviews. You prepare and run the reviews that show clients the value of what's been delivered, document ROI, and support conversations about what comes next.

What You Bring

• You have run a complex, multi-stakeholder project end to end where the path wasn't clear at the start. Come with the specific example: what you inherited, what you decided, what it cost, what it produced.
• 4+ years in project management, client engagement, or operations in enterprise software, professional services, or a similarly high-complexity service environment.
• You have worked at an early-stage company where the processes you needed didn't exist yet. Come with an example of something you built from scratch and why it held up.
• You've managed multiple concurrent client workstreams under competing priorities and delivered on time without cutting quality.
• Strong executive-level communication to run meetings with key stakeholders and write a crisp status update in the same afternoon.
• Based in NYC or willing to relocate.
• Familiarity with how law firms operate - their hierarchy, workflows, practice groups, and what senior attorneys actually care about - is preferred, though not a requirement.

What We Offer

• Competitive salary and meaningful equity
• Comprehensive health coverage (Centari covers 100% of employee premiums)
• Dental and vision (Centari covers 75% of employee premiums)
• 401(k) with match up to 4%
• Lunch covered for in-office team
• Flexible PTO