Legal Content Manager

Illinois Legal Aid Online; Chicago (IL); Remote; USD 66,000 - 75,000; Full time

Job summary

A leading organization is seeking a Legal Content Manager to oversee the accuracy and usability of legal information for low-income communities in Illinois. The role involves coordinating volunteers, managing content production, and ensuring legal information is current and accessible. Candidates must have a J.D. and experience in the legal field. This fully remote position offers competitive benefits and a commitment to diversity and inclusion.

Benefits

Health insurance

Paid time off

Flexible remote work policy

Qualifications

• Minimum two years of legal experience.
• Experience simplifying complex legal concepts.

Responsibilities

• Monitor legal changes and ensure content is up-to-date.
• Manage the Legal Content Volunteer (LCV) Program.
• Analyze and share data on content quality and usage.

Skills

Communication

Detail-oriented writing/editing

Volunteer recruitment

Education

J.D.

Tools

Salesforce

Web content management

Collaboration tools

Job description

The Legal Content Manager is responsible for ensuring that the legal information in ILAO’s content management system is accurate and current. They coordinate a team of Legal Content Volunteers (LCVs) and subject matter experts to maintain the quality and usability of legal information for lower-income communities in Illinois. The role involves staying informed on legal trends affecting these communities and developing innovative ways to increase access to justice through technology.

ILAO values diversity and encourages applications from people of color, LGBTQIA+ individuals, women, and people with disabilities. The organization is fully remote with periodic in-person meetings and welcomes applicants from across Illinois.

PRIMARY RESPONSIBILITIES

1. Content Production & Publishing (50%)
2. Monitor legal changes and ensure content is up-to-date.
3. Meet milestones for new product development.
4. Incorporate external resources into ILAO’s offerings.
5. Innovate in packaging and delivering legal information.
6. Support legal aid and pro bono attorneys with tools and resources.
7. Create diverse content types including infographics and videos.
8. Serve on the Illinois Supreme Court Access to Justice Commission’s Forms Subcommittees.

1. Supervise Content Reviewers (25%)
2. Manage the Legal Content Volunteer (LCV) Program.
3. Coordinate review events and establish program metrics.
4. Support and recognize LCVs.
5. Assist with legal subject matter expertise as needed.
6. Build professional relationships within the legal community.

1. Content Evaluation & Feedback (15%)
2. Analyze and share data on content quality and usage.
3. Maintain quality standards and improve processes.
4. Collaborate on user feedback collection and response.

1. Other Activities (10%)
2. Participate in meetings, organizational activities, and fundraising efforts.

Education/Experience

• J.D. and Illinois bar admission required.
• Minimum two years of legal experience.
• Experience simplifying complex legal concepts.
• Strong communication skills and detail-oriented writing/editing experience.
• Volunteer recruitment and management experience.

Preferred Qualifications

• Connections within the Illinois legal aid community.
• Experience in criminal law, immigration, education, employment, or public benefits.
• Familiarity with Salesforce, web content management, and collaboration tools.

Application Process

Apply online with your resume, cover letter, and writing samples. No recruiters or postal applications. Must be authorized to work in the U.S. Deadline: June 11, 2025. Salary: $66,000–$75,000. Benefits include health insurance, paid time off, and a flexible remote work policy.

About ILAO

ILAO aims to make the law accessible and understandable, especially for marginalized communities. We believe in justice for all and work to eliminate barriers faced by historically oppressed groups. Inclusion, equity, and diversity are central to our mission, and we strive to support our colleagues' professional growth and well-being.