Legal Collections Specialist: Portfolio & Payment Resolution

Phase2 Technology; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance plans

Dental insurance

Vision insurance

Life insurance

Disability insurance

Pre-tax benefits

401(k) savings plan

Profit-sharing

Fertility benefits

Commuter benefits

Student loan assistance

Paid time off

Parental leave

Child care support

Firm holidays

Job summary

Norton Rose Fulbright US LLP seeks a Specialist, Collections in Austin to manage a high-volume accounts receivable portfolio. You will communicate with lawyers and clients, update firm systems, and work with billing teams to resolve past-due balances.

The role demands a minimum of three years in collections, a degree in accounting or finance, and proficiency with MS Office; experience with Aderant, SAP, or Elite Enterprise is a plus.

Qualifications

• Bachelor or Associate degree in Accounting or Finance preferred.
• Minimum three years of proven success in collections.
• Law firm or professional services experience a plus.
• Experience with Aderant, SAP and/or Elite Enterprise a plus.
• Must have working knowledge of basic accounting principles.
• Strong attention to detail and proven ability to adapt to new systems quickly.
• Exceptional written and verbal communication skills.
• Proficient in MS Office products, including Excel and Word.
• Ability to respond calmly, efficiently, and effectively to clients and all levels of staff.
• Ability to quickly identify and analyze issues and problems; recommend and implement solutions; and respond effectively to inquiries.
• Ability to work discreetly with confidential information and situations.
• Must be able to work on several projects simultaneously.
• Must be energetic and self-motivated.

Responsibilities

• Regularly communicate with lawyers regarding collection efforts and status of past due accounts.
• Work cooperatively and creatively with lawyers and administrative staff to collect past due accounts as effectively and timely as possible.
• Communicate directly with clients to obtain payment status, and/or resolve any issue that may require further research or communication with other firm departments.
• Collaborate with partners, lawyers, secretaries, and billing team to share and/or obtain relevant client information regarding payment of past due accounts.
• Audit important progress issues and/or problems and advise managerial staff.
• Analyze partner portfolios and internal financial reports by partner, office, and client to review potential collection issues.
• Review daily and reconcile posted client payments, deductions, and/or application issues on a daily basis.
• Enter updated information in systems regarding payment-related issues as communicated by client or billing partner.

Skills

Attention to detail

Communication skills

MS Office (Excel/Word)

Accounting knowledge

Problem solving

Self-motivated

Discretion

Multitasking

Client communication

Education

Accounting/Finance degree

Tools

Aderant

SAP

Elite Enterprise

Job description

Norton Rose Fulbright US LLP seeks a Specialist, Collections in Austin to manage a high-volume accounts receivable portfolio. You will communicate with lawyers and clients, update firm systems, and work with billing teams to resolve past-due balances.

The role demands a minimum of three years in collections, a degree in accounting or finance, and proficiency with MS Office; experience with Aderant, SAP, or Elite Enterprise is a plus.