Legal Claims Professional- Management Solutions Group

Zurich NA; Parsippany-Troy Hills (NJ); Hybrid; USD 135,000 - 165,000; Full time

Benefits offered by this job

Incentive plan

401(k) match

401(k) contribution

Flexible work options

Work-life balance

Summer hours

Great culture

Job summary

Zurich North America is seeking a Legal Claims Professional for its Management Solutions group. The role handles Private/Non-Profit D&O, EPL, and Fiduciary claims with oversight, engaging defense counsel and communicating with underwriters, customers, and brokers.

Offers hybrid work options and potential bonuses under a national compensation framework. The candidate should have a JD with 5+ years in legal and insurance claims, plus strong negotiation and customer service skills.

Qualifications

• Juris Doctor and 5+ years of legal experience in the insurance area.
• Must obtain and maintain required adjuster license(s).
• Experience in insurance claims and the insurance legal and regulatory environment.
• Negotiation experience.
• Customer service experience.
• Microsoft Office experience.

Responsibilities

• Analyze coverage, liability, damages and exposure
• Participate in mediations and settlement negotiations
• Draft reservation of rights and coverage denial letters
• Notify Underwriter of claim issues and account performance
• Draft case summary reports in connection with significant reserve increases and trial preparation
• Direct and engage with the activities of defense counsel
• Analyze risk and minimize exposure
• Strategically direct claims to timely and appropriate resolutions

Skills

Negotiation

Customer service

Microsoft Office

Communication

Analytical skills

Time management

Multi-tasking

Independent work

Education

Juris Doctor (JD)

Bar admission

Job description

Zurich is currently looking for a Legal Claims Professional for our Management Solutions group.

If you are ready for a career move, consider working for a company with a global footprint that offers terrific benefits including an incentive plan, 401K match and an additional 401K contribution, flexible work options, work/life balance, summer hours and a great culture.

The Claims Professional will handle Private/Non-Profit D&O, EPL, and Fiduciary claims of moderate to high complexity under limited supervision. The ideal candidate will have experience reviewing complaints and all other legal pleadings, demands, administrative charges, arbitration demands, etc., and analyzing and determining coverage, liability and exposure and setting appropriate reserves. Claims are expected to be handled and resolved in accordance with Best Practices and within authority limits. The Claims Professional will regularly communicate with defense counsels, customers and brokers and may be dedicated to handle claims for specific accounts.

Additional responsibilities include:

• Analyze coverage, liability, damages and exposure
• Participate in mediations and settlement negotiations
• Draft reservation of rights and coverage denial letters
• Notify Underwriter of claim issues and account performance
• Draft case summary reports in connection with significant reserve increases and trial preparation
• Direct and engage with the activities of defense counsel
• Analyze risk and minimize exposure
• Strategically direct claims to timely and appropriate resolutions

At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, some in-office attendance should be expected. The candidate selected for this opportunity should be able to report into our Manhattan NY; Parsippany NJ; Schaumburg IL; or Addison, TX office on a hybrid schedule.

Basic Qualifications:

• Juris Doctor and 5 or more years of experience in the Legal area AND
• JD and 5 or more years of legal practice experience in the insurance area
• Must obtain and maintain required adjuster license(s)
• Experience in insurance claims and the insurance legal and regulatory environment
• Negotiation experience
• Customer service experience
• Microsoft Office experience

Preferred Qualifications:

• Member of the Bar
• Claims handling experience including Private/Non-Profit D&O, EPL, Fiduciary and/or insurance coverage defense
• Analytical skills
• Strong communication skills
• Ability to multi-task
• Organization and time management skills
• Ability to work independently and prioritize workload
• Experience collaborating across work groups
• Insurance designations such as SCLA, CPCU, AIC

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $135,000.00 - $165,000.00, with short-term incentive bonus eligibility set at 15%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500.

Join us for a brighter future—for yourself and our customers.

Zurich North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code 1033.

Location(s): AM - New York, AM - Addison, AM - Parsippany, AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: No