Legal Case Manager - Lemon Law

Ovation Law Firm; Oregon; Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Performance-based bonuses

Health, dental and vision insurance

7 PTO days + 7 holidays

Growth opportunities

Job summary

Ovation Law Firm is seeking a proactive Case Manager to coordinate client cases in a fully remote role, supporting nationwide clients from Florida residents only. You will maintain documentation, monitor progress, and ensure timely communication among clients, attorneys, and relevant parties.

The ideal candidate has strong organizational and communication skills, can manage multiple cases, and thrive in a distributed, remote environment. Prior paralegal or law firm exposure is highly valued.

Qualifications

• Prior case management experience in a legal setting is preferred.
• Paralegal or law firm experience is a strong advantage.
• Exceptional written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple cases and deadlines independently.
• Experience with digital case management systems and remote tools.

Responsibilities

• Serve as the primary contact for clients with timely updates by phone and email.
• Guide clients through each stage of their case with clear explanations.
• Review cases for eligibility and gather required information and docs.
• Organize and maintain up-to-date case files and client data.
• Coordinate appointments, deadlines, and follow-ups to move cases forward.
• Assist in drafting and filing legal documents to support attorneys.
• Deliver high-level client service and maintain satisfaction throughout the process.

Skills

Case management experience

Paralegal or legal assistant

Excellent written and verbal comms

Strong organization / attention to det

Remote work independence

Familiar with digital case management

Tools

Case management software

Online document tools

Remote collaboration platforms

Job description

About Us

About UsAt Ovation Law Firm, we're more than just attorneys — we're a source of hope and justice for consumers and injury victims. Our firm is dedicated to turning legal challenges into life-changing victories worldwide. We handle Lemon Law and Personal Injury cases with relentless commitment, standing up for our clients when it matters most. We pride ourselves on being relentless advocates who never back down, ensuring that our clients' rights are fiercely protected. If you are passionate about making a meaningful difference and eager to contribute to our unwavering pursuit of justice, we invite you to join our dynamic team.

We are looking for a proactive, organized, and detail-oriented Case Manager to join our remote team and support our mission of achieving meaningful outcomes for clients nationwide.

About the Role

As a Case Manager, you will play a key role in coordinating client cases, maintaining accurate documentation, monitoring case progress, and ensuring timely communication between clients, attorneys, and other relevant parties.

The ideal candidate has excellent organizational and communication skills, can manage multiple cases simultaneously, and is comfortable working independently in a remote environment.

Previous experience in case management, a law firm, or a paralegal role is strongly preferred.

Key Responsibilities

• Act as the primary point of contact for clients, providing professional and timely updates through phone and email.
• Guide clients through each stage of their case, explaining processes clearly and maintaining strong communication.
• Conduct case reviews to ensure eligibility and confirm that all necessary information and documentation have been obtained.
• Organize and maintain case files, ensuring that all client information and legal documents are accurate, complete, and up-to-date.
• Coordinate appointments, legal deadlines, and follow-ups to move cases forward efficiently.
• Negotiate client settlements to maximize their recovery and attorney's fees to ensure client fees are funded in their settlements.
• Draft, prepare, and assist in filing legal documents to support attorneys and streamline case handling.
• Deliver exceptional customer service by building trust, addressing concerns, and maintaining client satisfaction throughout the legal process.

Qualifications

• Previous case management experience preferred.
• Paralegal, legal assistant, or law firm experience is a strong advantage.
• Excellent written and verbal communication skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple cases, prioritize competing deadlines, and follow through on tasks.
• Comfortable using digital case management systems, online documentation tools, and remote communication platforms.
• Ability to work independently, exercise sound judgment, and collaborate with a distributed team.
• Professional, empathetic, and committed to providing an excellent client experience.

What We Offer

• Earn $22-24/hour: Pay based on your skills and experience for a full-time, 40-hour workweek.
• Boost Your Income: Enjoy performance-based bonuses.
• Health, dental, and vision insurance benefits.
• 7 Paid time off (PTO) days plus 7 paid holidays.
• Opportunity to directly influence the growth and success of a rapidly expanding law firm.
• Long-term growth opportunities within a fast-growing organization.

Work Location

This is a fully remote position open only to candidates residing in Florida.