Legal Assistant Supervisor

Shoup Legal, A Professional Law Corporation; Murrieta (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Paid holidays

Personal time off

Health, dental, vision, and life insur

401K contributions

Job summary

Shoup Legal, A Professional Law Corporation in Murrieta, CA, seeks an All-Star Legal Assistant Supervisor to lead the Estate Planning team and oversee administrative operations for a fast-growing firm.

The role focuses on efficient, profitable department management, staff coaching, and ensuring timely progression of cases with the right tools and processes. Strong leadership and change-management experience are essential.

Qualifications

• Experience supervising or managing legal support staff.
• Strong understanding of workflow management and caseload oversight.
• Experience managing employee performance and productivity.
• Proven ability to lead teams through change or process improvements.

Responsibilities

• Oversee the Estate Planning team’s day-to-day workflow and productivity.
• Monitor caseload progress and generate weekly status reports.
• Hold team members accountable for deadlines and quality standards.
• Identify bottlenecks and client-service issues before they impact experience.
• Provide coaching, mentorship, and onboarding support to staff.
• Collaborate with attorneys and department leaders for smooth case progression.
• Report department performance and staffing needs to the Operations Director.

Skills

Team supervision

Workflow management

Caseload oversight

Performance management

Training & onboarding

Education

High School Diploma or equivalent

College degree preferred

Job description

Are you a dynamic, growth-oriented Supervisor ready to work somewhere where you can make a real difference, while helping protect families and those they love and care about?

We are looking for an All-Star to join our team as the Legal Assistant Supervisor for our fast-growing estate planning, probate, and trust administration law firm in Murrieta. This position will entail overseeing our Estate Planning department, as well as the administrative operations of the firm.

You will serve as the Estate Planning Team's go-to to make sure the department runs efficiently, profitably, and with the right tools and equipment to get the job done. Our mission is to help clients plan today, for peace of mind tomorrow. You will help us realize our vision of helping more people!

Please note that applicants who do not follow the application instructions will not be considered for the position.

Responsibilities

• Supervise and manage the day-to-day workflow of the Estate Planning team – EP Triage
• Monitor caseloads and ensure matters are progressing efficiently and timely – Weekly reports to ensure Drafts and Final binders are completed timely
• Hold team members accountable for meeting deadlines, quality standards, and productivity expectations
• Identify bottlenecks, workflow challenges, and client service issues be fore they impact the client experience
• Provide coaching, mentorship, and support to team members
• Assist with training, onboarding, and the development of staff
• Collaborate with attorneys and department leaders to ensure smooth case progression
• Regularly report department performance, staffing needs, challenges, and opportunities for improvement to the Operations Director
• Support implementation of departmental goals, KPIs, Processes & Procedure, and continuous process improvements

Benefits include:

• Paid holidays
• Personal time off
• Health, dental, vision, and life insurance
• 401K contributions

Job Type:

• Full-time

Requirements

Experience

• Previous experience supervising or managing legal support staff, paralegals, case managers, or other professional service teams
• A strong understanding of workflow management and caseload oversight
• Experience managing employee performance, accountability, and productivity
• Demonstrated success leading teams through change, growth, or process improvement initiatives

Education

• High School Diploma or equivalent required. Post-secondary education or college degree preferred.