Legal Assistant/Client Intake Specialist

LAW CENT LLC; Arizona; On-site; USD 17,000 - 22,000; Full time

Job summary

LAW CENT LLC in Arizona is seeking a highly motivated Legal Assistant/Client Intake Specialist to join our team for long-term growth. The role centers on handling heavy telephone intake from prospective and current clients, gathering information for attorneys to perform free case reviews, and maintaining a friendly, empathetic demeanor.

The successful candidate will have excellent phone and computer skills, be detail-oriented, capable of multitasking, and work well in a collaborative,

Qualifications

• High-volume phone intake experience preferred.
• Excellent phone and computer skills required.
• Ability to navigate a proprietary database.
• Attention to detail and ability to multitask.

Responsibilities

• Handle heavy telephone contact with potential and current clients; gather information for case reviews.
• Maintain friendly, empathetic communication as the first point of contact.

Skills

Phone communication

Client intake

CRM/database navigation

Detail-oriented

Multitasking

Team player

Tools

CRM software

Proprietary database

Job description

Job Description

We are looking for one highly motivated Legal Assistant/Client Intake Specialist who is interested in long-term employment and helping with our company's continued growth.

Our office handles client intake for multiple consumer law firms practicing on the east coast, the west coast, and everywhere in between. As the first impression for these law firms, our legal assistants are excellent communicators with friendly, outgoing, and empathetic personalities.

This position involves heavy telephone contact with potential, current, and former clients. The primary role is to speak with potential new clients (PNCs) who have contacted us for help with various issues (i.e. debt collector harassment, Lemon vehicles, credit report inaccuracies) and obtain relevant information necessary for the attorneys to conduct a free case review. The successful candidate has excellent phone and computer skills (will need to learn to navigate our proprietary database), is detail-oriented, knows how to multitask, and works well in a team-oriented/collaborative environment.

THIS IS A FULL TIME, IN-OFFICE POSITION. YOU MUST BE ABLE TO WORK 40 HOURS/WEEK, NO EXCEPTIONS.

Job Type: Full-time

Salary: $12.00/hour