Legal Assistant

ByteWorks; Lowell (MA); Hybrid; USD 73,000 - 103,000; Full time

Job summary

ByteWorks in Lowell, MA is seeking a Legal Assistant to support its customer-service oriented team with a bias toward accuracy and ownership. The role emphasizes reliability, clear communication, and the ability to manage multiple priorities in a fast-paced environment.

You will handle general legal processes, maintain accuracy in citations and project management practices, and surface risks with proposed fixes. The position offers hybrid hours and a growth plan with mentorship.

Qualifications

• Solid understanding of general best practices and industry standards.
• Demonstrated ability to manage competing priorities under tight deadlines.
• A communicator who can disagree without making it personal.
• The kind of reliability that earns you the hard assignments.
• Working understanding of both Legal Citation and Legal Project Management in real-world settings.

Responsibilities

• Keep Customer Service handoffs warm so Lowell partners never feel dropped.
• Leave every general system a little better than you found it.
• Keep ByteWorks leadership honest with numbers they can act on.
• Surface risks early, loudly, and with a proposed fix attached.
• Keep the ByteWorks backlog ruthlessly honest about what's truly next.
• Tie general effort back to a number ByteWorks cares about.
• Follow safety protocols and best practices at all times.

Skills

General industry standards

Prioritization under deadlines

Effective communicator

Reliability for hard assignments

Legal citations & PM basics

Job description

The next Legal Assistant at ByteWorks will inherit a general team that respects Customer Service and is allergic to busywork. What sets the offer apart is trust — $73,000 - $103,000 and hybrid hours are nice, but the general ownership is the headline.

Key Responsibilities

• Keep Customer Service handoffs warm so Lowell partners never feel dropped
• Leave every general system a little better than you found it
• Keep ByteWorks leadership honest with numbers they can act on
• Surface risks early, loudly, and with a proposed fix attached
• Keep the ByteWorks backlog ruthlessly honest about what's truly next
• Tie general effort back to a number ByteWorks cares about
• Follow safety protocols and best practices at all times

What You'll Bring

• Solid understanding of general best practices and industry standards
• Demonstrated ability to manage competing priorities under tight deadlines
• A communicator who can disagree without making it personal
• The kind of reliability that earns you the hard assignments
• Working understanding of both Legal Citation and Legal Project Management in real-world settings

ByteWorks grew up alongside its customers, scaling from a single Lowell room into the general partner much of MA now trusts. Our team in MA keeps a running list of what we'd do differently, and we actually act on it.

A $73,000 - $103,000 base, a growth plan with teeth, mentorship from people who care, and flexibility baked in, that is what ByteWorks puts forward.

We are prioritizing Customer Service talent right now and reviewing resumes as they arrive.