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Legal Applications Specialist (REMOTE, CA)

LHH

California (MO)

Remote

USD 90,000 - 112,000

Full time

Yesterday
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Job summary

A leading legal organization is seeking a Legal Applications Specialist to provide remote support for law firm applications. The role requires strong technical skills and a background in legal technology. The successful candidate will troubleshoot issues, collaborate on software improvements, and ensure user satisfaction. This fully remote position offers competitive salary and benefits, fostering a positive work environment and opportunities for growth.

Benefits

Medical insurance
401(k)
Vision insurance
Disability insurance
Tuition assistance

Qualifications

  • 5 years of technology support experience in a law firm or similar legal environment.
  • Microsoft Office Specialist Certification preferred.

Responsibilities

  • Deliver remote technical support via phone, email, and remote desktop.
  • Troubleshoot software issues and provide expert-level support.

Skills

Communication
Problem Solving
Analytical Skills

Education

Bachelor’s degree in Computer Science

Tools

Microsoft Office 365 Suite
Adobe Acrobat DC
iManage Work
Zoom
Microsoft Teams

Job description

Legal Applications Specialist (REMOTE, CA)
Legal Applications Specialist (REMOTE, CA)

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This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

I/O Psychologist & Executive Recruiter - Technology

LHH is partnering with a respected legal organization to find a Legal Applications Specialist to support their fully remote IT team. This role is ideal for a legal tech professional with experience supporting law firm applications and tools. The selected candidate will provide remote end-user support, troubleshoot technical issues, and collaborate on the improvement of legal software systems.

Key Responsibilities:

  • Deliver courteous and timely remote technical support via phone, email, and remote desktop
  • Troubleshoot software issues and provide expert-level support on core legal applications
  • Identify user needs and provide effective resolutions and training when necessary
  • Collaborate with internal teams on application design, implementation, and process enhancements
  • Maintain thorough documentation of support activities and recurring issues

Required Qualifications:

  • Minimum 5 years of technology support experience in a law firm or similar legal environment
  • Advanced knowledge of:
  • Microsoft Office 365 Suite
  • Adobe Acrobat DC
  • iManage Work
  • ALN Forms Workflow
  • pdfDocs
  • Document comparison tools (e.g., Workshare, Litera)
  • Zoom and Microsoft Teams
  • Macro package development and support
  • Exceptional verbal and written communication skills
  • Strong analytical and problem-solving abilities
  • Proven ability to deliver professional and responsive customer service
  • Bachelor’s degree in Computer Science, Information Systems, or related field preferred
  • Microsoft Office Specialist Certification (or willingness to obtain within 12 months of hire)

What We Offer:

  • Fully remote work (California-based candidates only)
  • Competitive salary range: $90,000 – $112,000
  • Excellent benefits: medical, dental, vision, life, AD&D, LTD, and 401(k) with employer match
  • Inclusive team culture and a positive work environment
  • Opportunities for long-term growth in the legal technology space
Seniority level
  • Seniority level
    Associate
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Information Technology
  • Industries
    Information Services

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Inferred from the description for this job

Medical insurance

401(k)

Vision insurance

Disability insurance

Pension plan

Child care support

Student loan assistance

Tuition assistance

Paid maternity leave

Paid paternity leave

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