Legal Administrative Support Specialist II

State of Iowa - Executive Branch; Mason City (IA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Robust benefits package

Paid time off

IPERS retirement package

Employee assistance program

On-site fitness center

Job summary

The Iowa State Public Defender’s Office in Mason City is seeking an Administrative Support Assistant 2 to provide clerical support for case management and court-related tasks. You’ll handle calls, mail, calendars, and document preparation in a fast-paced environment.

The role requires attention to detail, reliability, and strong teamwork to assist attorneys and staff in delivering high-quality legal services. Experience with office software and a customer-focused approach is valued.

Qualifications

• One year of general office/clerical experience.
• Experience with Google Workspace and MS Office preferred.
• Ability to handle sensitive information with discretion.
• Knowledge of legal processes is a plus.

Responsibilities

• Answer routine questions from Public Defender clients, court staff, and attorneys.
• Process incoming and outgoing mail and identify sensitive correspondence.
• Coordinate calendars for attorneys and investigators.
• Prepare and proof legal forms and correspondence for accuracy.
• Maintain legal case files and log data into the case management system.
• Access Iowa Courts Online to verify court dates and case information.
• Proficiently use EDMS to file legal documents with courts and manage electronic discovery.
• Assist staff with general software functionality including Microsoft Office and Google-based systems.
• Complete other assignments at the direction of the Public Defender Supervisor.

Skills

Strong communication

Customer service

Team player

Detail oriented

Education

High school diploma or equivalent

Tools

Google Workspace

Microsoft Office

Legal case management systems

Job description

The Iowa State Public Defender’s Office in Mason City is seeking an Administrative Support Assistant 2 to provide clerical support for case management and court-related tasks. You’ll handle calls, mail, calendars, and document preparation in a fast-paced environment.

The role requires attention to detail, reliability, and strong teamwork to assist attorneys and staff in delivering high-quality legal services. Experience with office software and a customer-focused approach is valued.