Legal Administrative Support Specialist

Flagshipacc; Tempe (AZ); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Flagshipacc is seeking a Legal Administrative Support Specialist to provide advanced administrative support to our Legal and Compliance Departments, handling service provider complaint tracking, QA reviews, litigation documentation, and regulatory support activities.

You will support multiple stakeholders, maintain confidential records, coordinate meetings and travel, and help prepare reports and training materials in a fast-paced, growth-oriented environment.

Qualifications

• Demonstrated ability to manage multiple competing priorities.
• Strong organizational skills with attention to detail.
• Ability to maintain confidentiality and exercise sound judgment.
• Experience supporting multiple stakeholders and managing competing priorities.
• Proficiency in AI tools and Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Ability to use proper grammar, spelling, punctuation, and professional business correspondence.
• Experience preparing reports, maintaining records, and working across multiple software systems.
• Familiarity with legal documentation, litigation support, subpoena management, compliance functions, or regulatory environments is preferred.

Responsibilities

• Provide administrative support to the Legal and Compliance departments, managing multiple priorities and projects.
• Review, track, document, and maintain service provider complaint logs and related records.
• Conduct quality assurance reviews of remediation projects and licensing requests to ensure accuracy and compliance.
• Prepare subpoena responses and compile supporting documentation in a timely manner.
• Track litigation matters and provide supporting documentation for internal and external requests.
• Create and maintain physical and electronic filing systems, ensuring organization and confidentiality.
• Prepare reports, schedules, calendars, correspondence, presentations, and training materials.
• Coordinate meetings, manage travel arrangements, and process expense reports for assigned leaders.
• Log legal matters and invoices accurately and timely.
• Maintain awareness of attorney calendars, meetings, and priority matters to support department effectiveness.
• Collaborate across departments to gather information and support legal, compliance, and regulatory initiatives.

Skills

Multitasking

Organization

Confidentiality

Communication

Stakeholder management

AI tools

Microsoft Office

Education

Associate's degree

Tools

Microsoft Office Suite

AI tools

Job description

We are a leading national consumer finance company with a 15-year legacy of stability and success. Following our recent acquisition and the appointment of a new CEO, we are entering a transformative chapter, pivoting toward a high-growth, tech-forward, and entrepreneurial future. We are seeking a Legal Administrative Support Specialist to provide advanced administrative support to our Legal and Compliance Departments while managing service provider complaint tracking, quality assurance reviews, litigation documentation, and regulatory support activities. This role is ideal for an individual who has an interest in legal, compliance, or regulatory work and is looking to expand their knowledge, build specialized expertise, and grow their career within a dynamic organization.

Key Responsibilities

• Provide administrative support to the Legal and Compliance departments, managing multiple priorities and projects simultaneously.
• Review, track, document, and maintain service provider complaint logs and related records.
• Conduct quality assurance reviews of remediation projects and licensing requests to ensure accuracy and compliance.
• Prepare subpoena responses and compile supporting documentation in a timely manner.
• Track litigation matters and provide supporting documentation for internal and external requests.
• Create and maintain physical and electronic filing systems, ensuring organization and confidentiality.
• Prepare reports, schedules, calendars, correspondence, presentations, and training materials.
• Coordinate meetings, manage travel arrangements, and process expense reports for assigned leaders.
• Log legal matters and invoices accurately and timely.
• Maintain awareness of attorney calendars, meetings, and priority matters to support department effectiveness.
• Collaborate across departments to gather information and support legal, compliance, and regulatory initiatives.
• Perform other duties, special projects, and assignments as required, including assistance with litigation management, regulatory exams and licensing.

Who You Are

• The Aspiring Legal Professional: You are interested in legal, compliance, regulatory, or corporate governance work and are eager to gain hands-on experience supporting a high-performing Legal and Compliance team. This as an entry level position, as you expand your knowledge base. This position is ideal for someone who is hard-working and interested in moving into a more classic legal function. You embrace technology, including artificial intelligence.
• The Detail-Oriented Professional: You thrive in environments where accuracy, organization, and follow-through are critical to success.
• The Trusted Partner: You handle sensitive and confidential information with professionalism, discretion, and sound judgment.
• The Multi-Tasker: You can effectively manage competing priorities, shifting deadlines, and multiple projects without sacrificing quality.
• The Communicator: You possess strong written and verbal communication skills and can work effectively with associates at all organizational levels.
• The Growth-Minded Contributor: You are motivated to take on additional responsibilities, continuously learn, and pursue opportunities for professional development and career advancement within the organization.
• The Problem Solver: You proactively identify issues, track open items, and ensure work is completed accurately and on time.

Qualifications

• Experience: Demonstrated ability to manage multiple competing priorities.
• Education: Associate's degree obtained or near completion.
• Strong organizational skills with exceptional attention to detail.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive information.
• Experience supporting multiple stakeholders and managing competing priorities.
• Proficiency in use of artificial intelligence tools, Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Ability to use proper grammar, spelling, punctuation, and business correspondence formatting.
• Experience preparing reports, maintaining records, and working across multiple software systems.
• Familiarity with legal documentation, litigation support, subpoena management, compliance functions, or regulatory environments is preferred.

Location & Work Schedule

• Location: Remote opportunity or hybrid at our Chadds Ford, PA, Tempe, AZ, or Coppell, TX locations.
• Schedule: Monday through Friday with flexibility to support business needs and departmental priorities.

Why Join Us?

This is a unique opportunity to join a company with a strong foundation and an exciting future. As Flagship continues investing in technology, innovation, and operational excellence, you will play an important role supporting the Legal and Compliance teams while gaining valuable exposure to litigation support, regulatory compliance, corporate governance, remediation projects, licensing activities, and legal operations. This position offers meaningful opportunities for professional growth and can serve as a strong steppingstone for individuals interested in advancing their careers within Legal, Compliance, Risk, or other corporate functions. We are looking for someone who is eager to learn, grow, and build a long-term career with Flagship.