Legal Administrative Associate

RRD Company; Fort Lauderdale (FL); Hybrid; USD 25,000 - 35,000; Full time

Job summary

RRD Company in Fort Lauderdale, FL is seeking an Administrative Associate to provide a variety of administrative support at a site, office and/or client, including expense reports, time and invoice entry, calendar and phone management, and opening client matters.

Shift: Monday–Friday 8:30am–5:30pm, 2 days remote and 3 days in office. The role requires strong MS Office skills, keen attention to detail, confidentiality, and the ability to coordinate across teams in a fast-paced environment.

Qualifications

• High school diploma or equivalent education.
• Minimum 1 year administrative support experience in a professional organization, preferably in the legal or banking industry.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Strong keyboarding and typing skills.
• Familiar with other software programs for providing administrative support.
• Strong attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results.

Responsibilities

• Provide administrative support including phone lines, customer service, data entry for expenses/time/invoices/other, scheduling and calendar management.
• Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information.
• Utilize appropriate logs and/or tracking software for all administrative support work.
• Ensure that job tickets are properly filled out before beginning work.
• Prioritize workflow and ensure completion of tasks throughout the lifecycle.
• Communicate with team members, lead, supervisor or client on deadlines.
• Meet contracted deadlines for accepting, completing, and delivering all work.
• Troubleshoot basic equipment problems.
• Interact with clients over the phone, via video or electronically.
• Adhere to Williams Lea policies in addition to client site policies.

Skills

Attention to detail

Organizational skills

Time management

Customer service

Communication skills

Team collaboration

Problem-solving

Education

High school diploma or equivalent

Tools

MS Office

Data entry software

Job description

RRD provides marketing, packaging, print, and business services to the world’s most respected brands. The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact. Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.

Job Description

The Administrative Associate provides a variety of administrative support functions to a site, office and/or client, which may include tasks such as expense reports, time entry, invoice entry, calendar and phone management and opening client matters.

Shift: Monday-Friday8:30am-5:30pm, 2 days remote, 3 days in office(* denotes an “essential function”)

• Perform work in administrative support, including, but not limited to, answering phone lines, providing customer service, editing/transcribing documents, data entry for expenses/time/invoices/other, creating reservations/scheduling (meetings, conference rooms, A/V, hospitality, travel, concierge)
• Oversight for confidential company information including but not limited to corporate credit card information, P-cards, employee and client distribution lists, prospective and current employee information etc.
• Utilize appropriate logs and/or tracking software for all administrative support work
• Ensure that job tickets are properly filled out before beginning work
• Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
• Communicate with team members, lead, supervisor or client on job or deadline issues
• Meet contracted deadlines for accepting, completing, and delivering all work
• Troubleshoot basic equipment problems
• Interact with clients over the phone, via video or electronically

Prioritize workflow

Performs Quality Assurance on own work and work of others

Answer telephone, emails, and place service calls when needed

Adhere to Williams Lea policies in addition to client site policies

Use equipment and supplies in a cost-efficient manner

Working conditions

Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.

Ability to work overtime as needed.

Work is performed in a professional work environment and/or work from home setting.

Business casual and/or professional attire required.

Qualifications

High school diploma or equivalent education

Minimum (1) year administrative support experience in a professional organization, preferably in the legal or banking industry. Formal education and/or training may be considered in lieu of experience.

Skilled in the use MS Office software (Word, Excel, PowerPoint); strong keyboarding and typing skills. Basic knowledge of Microsoft Office suite

Familiar with other software programs for providing administrative support

Strong attention to detail with emphasis on accuracy and quality; able to coordinate across the team and work on multiple projects simultaneously while ensuring quality results. Excellent organizational skills

Ability to meet deadlines and complete all projects in a timely manner

Ability to handle sensitive and/or highly confidential documents and information with professionalism and discretion

Ability to exercise good judgment to make decisions that conform to business needs and policy

Good problem-solving skills, with the ability and understanding of when to upscale a problem to a supervisory level

Ability to maintain professional composure when working with immediate deadlines

Ability to work both independently and collaboratively as part of a team

Ability to work in a fast-paced environment

Ability to communicate professionally both verbally and in writing

Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

Must be self-motivated with a positive attitude

Proven customer service skills are required to create, maintain, and enhance customer relationships

Additional Information

The salary range for this role at the noted RRD location is $21.81 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

#LI-onsite

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.