Legacy - Licensed Residential Plumber

Ace Hardware Corporation; Little Elm (TX); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Incentive/Commission/Bonus opportunities

401(k) retirement savings plan

Comprehensive health coverage

Warehouse merchandise discount

Paid time off and holidays

Job summary

Ace Hardware Corporation is seeking an experienced Residential Plumber in Little Elm, Texas, responsible for diagnosing, servicing, and installing plumbing in residential and light commercial environments. The ideal candidate will have at least five years of relevant experience and a strong focus on customer satisfaction.

This role offers a competitive salary range of $80,000 to $120,000, along with comprehensive benefits including health coverage, retirement savings plan, and opportunities for career growth.

Qualifications

• Five or more years of experience in residential and light commercial plumbing.
• Valid driver's license and a clean driving record.
• Ability to travel locally as required.
• Physical ability to stand, walk, climb ladders and stairs.
• Ability to work under stressful conditions.

Responsibilities

• Perform residential and light commercial service calls.
• Diagnose and resolve plumbing issues.
• Inspect high-pressure, air, steam, water, and gas systems.
• Maintain accurate documentation of service calls.
• Maximize lead opportunities based on the company’s business plan.

Skills

Residential plumbing

Light commercial plumbing

Customer service

Problem-solving

Documentation management

Education

GED or High School Diploma

Tools

Power tools

Job description

Compensation Details: $80,000 - $120,000

Job Summary

The Residential Plumber will apply technical skills and knowledge in diagnosing, servicing, and installing plumbing in residential and light commercial environments. Work must be performed in accordance with relevant codes and regulations.

Responsibilities

• Perform residential and light commercial service calls to diagnose and resolve plumbing issues.
• Identify potential problems to prevent premature or unexpected breakdowns/callbacks.
• Maintain and repair plumbing systems carrying water, steam, chemicals, and fuel, including heating, cooling, lubricating, and other process piping systems.
• Inspect high‑pressure, air, steam, water, and gas systems to identify malfunctions.
• Repair or replace plumbing fixtures, test joints, and pipe systems.
• Interpret drawings and specifications to determine layout requirements.
• Review blueprints, building codes, and specifications to determine work details and procedures.
• Study building plans and inspect structures to assess material and equipment needs, establish pipe installation sequences, and plan installations around obstructions.
• Measure, cut, thread, bend, ream, and install pipe and pipe fittings.
• Assemble pipe sections, tubing, or fittings.
• Locate and mark the position of pipe installations, connections, passage holes, or fixtures in structures.
• Install pipe assemblies, fittings, valves, appliances, or fixtures using hand or power tools.
• Maintain accurate documentation of service calls and manage time effectively.
• Submit complete paperwork in an accurate and timely manner.
• Maintain a clean and stocked service vehicle.
• Attend weekly departmental meetings.
• Participate in periodic inventory and truck inspections.
• Maintain tools and machinery in good condition and use all tools safely.
• Explain each service performed to the client and ensure complete customer satisfaction.
• Call in for PO numbers for any materials picked up at suppliers and provide cost before and after taxes to ensure accuracy.
• Provide pricing to the customer for approval prior to performing any work.
• Maximize lead opportunities based on the company’s business plan.
• Participate in all company‑sponsored training classes.

Job Requirements

• Five or more years of experience in residential and light commercial plumbing.
• Valid driver’s license and a clean driving record.
• GED or High School Diploma.
• Ability to travel locally as required.
• Ability to work under stressful conditions and, if necessary, handle verbal and/or physical confrontations.
• Physical ability to stand, walk, climb ladders and stairs, stoop, kneel, crouch, and/or crawl as needed.
• Normal or corrected vision to see and focus for close, distance, and peripheral vision with normal depth perception.

Environmental Conditions

• Field service environment with exposure to sewer and water odors, power tool sounds, dust, debris, and extreme weather.
• Extended work hours, including day, evening, and weekend shifts.

Benefits

• Incentive/Commission/Bonus opportunities (based on role and grade level).
• 401(k) retirement savings plan with company matching contributions.
• Comprehensive health coverage (medical, dental, vision, company‑paid short‑term and long‑term disability, and life insurance).
• Warehouse merchandise discount.
• Paid time off and holidays (depending on role and month of hire).
• Career growth and opportunities within multiple channels (plumbing, heating, cooling, electrical, handyman, customer service, and others).

Equal Opportunity Employer

Ace Hardware Home Services, Inc. is committed to promoting equal employment opportunities. The company recognizes the importance of diversity and the unique contributions of all people. We are committed to preventing employment discrimination based on race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability, military or veteran status, sexual orientation, or any other protected characteristic.

Disclaimer

Compensation may vary based on education and experience. Salary decisions are based on the facts and circumstances of each opening, including location, travel, and market conditions. This job description is subject to changes as needed by the company.