Leave of Absence Administrator (Hybrid - Los Angeles area)

Reliance, Inc.; Pasadena (CA); Hybrid; USD 65,000 - 79,000; Full time

Job summary

Reliance, Inc. is seeking an LOA Administrator to manage the end-to-end leave of absence process for our U.S.-based team members. You’ll work with managers, LPOCs, and HR partners to ensure legal compliance across FMLA, CFRA, USERRA, and related policies.

The role involves reviewing medical documentation, coordinating accommodations when needed, and advising on pay and benefits during leaves. Hybrid work requires in-office presence at least three days per week.

Qualifications

• High School Diploma or GED required.
• Bachelor's degree in HR management or related field preferred.
• HR certifications (PHR, SHRM-CP) preferred.
• Minimum of four years’ experience managing leaves of absence.
• Bilingual English/Spanish preferred.
• Strong knowledge of FMLA, CFRA, PDL, ADA and related laws.

Responsibilities

• Provides LOA support from intake to closure for assigned clients.
• Reviews medical certifications to determine eligibility and grant/deny leaves.
• Acts as primary contact for employees, management and LPOCs.
• Ensures integration of leaves with workers’ comp, FMLA, CFRA.
• Counsels employees on pay, benefits and rights during leaves.
• Guides return-to-work with possible accommodations if needed.
• Reviews ADA accommodation requests and coordinates process.
• Maintains accurate leave records and compliance.
• Keeps up-to-date with leave laws and company policy.
• Hybrid work requires in-office presence at least 3 days/week.

Skills

Bilingual English/Spanish

Excellent communication

Attention to detail

Discretion with confidential info

Organizational skills

Education

Bachelor's degree in HR/related field

High School Diploma/GED

Tools

Ceridian Dayforce

Kronos

Microsoft Office

Job description

Job Summary

Under the supervision and guidance of the Manager, Leave Administration, the Leave of Absence (LOA) Administrator will assist with the administration of the Company’s leave of absence and return to work/accommodation programs. The LOA Administrator is a subject-matter expert who will work closely with the Manager, Leave Administration, Local Points of Contact (LPOCs) and Operations Management at all assigned U.S.- based Family of Companies (FOCs) to ensure compliance with federal, state & local leave of absence laws (e.g., FMLA, CFRA, USERRA, etc.) in addition to Reliance, Inc. LOA policy.

Physical Requirements

Stand or Sit(Stationary position), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Walk(Move, Traverse), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), Repetitive Motion, See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Reaching

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

• Provides leave of absence support from first notice and intake to closure for assigned FOCs
• Obtains and reviews updated medical certifications to determine eligibility; provides recommendation on whether to grant or deny leaves based on facts and documentation of each case
• Serves as the primary point of contact for phone, emails, and mail communications with employees, management and LPOCs for low to medium complexity leaves of absence and related processes and escalates as needed
• Ensures proper integration of leaves (i.e., Workers’ Compensation with FMLA, FMLA with CFRA, etc.)
• Counsel employees regarding pay (i.e., supplemental pay, STD, LTD, etc.), benefits, rights, responsibilities and other issues when being placed on or returning from a leave of absence
• Reviews medical documentation of employees returning from a leave of absence and provides guidance and direction to local management on a return-to-work strategy; when appropriate, coordinates accommodations for those returning to work with restrictions
• Reviews requests for ADA accommodation and leads interactive process with employee and local management to determine what (if any) accommodations may be needed
• Maintains accurate records of employee leaves to ensure Reliance remains in full legal compliance
• Stays up to date with changes in leave of absence and related laws to ensure continued compliance
• All other job-related duties and responsibilities assigned by management
• Hybrid: Minimum three (3) days in office presence per week

Required Skills

• LOCATION: Los Angeles area
• High School Diploma/GED required
• Bachelor’s degree in human resource management or related field preferred
• HR Certifications (e.g., PHR, SHRM-CP) preferred
• Minimum of four (4) years’ prior experience in managing leaves of absence required, preferably in a multi-unit, multi-state organization
• Prior experience in a union environment preferred
• Bilingual English/Spanish preferred
• In-depth knowledge of federal, state and local leave laws (e.g., FMLA, CFRA, PDL, ADA, etc.) required
• Professional, articulate and able to exercise good independent judgment and discretion.
• Working knowledge of integration of leaves and benefits.
• Proficiency with Microsoft Office Suite
• Proficiency with HRIS, payroll & timekeeping systems; Ceridian, Dayforce & Kronos preferred
• Excellent written and verbal communication skills
• Ability to handle multiple tasks in a fast-paced environment
• Ability to use discretion and handle sensitive/confidential information appropriately
• Strong organizational skills and attention to details

Compensation Range

The anticipated compensation for this position is USD $72,000.00/Yr. - USD $72,000.00/Yr. depending on experience, qualifications, and location.

EEO Statement

Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN