Leave Administrator

sus.com; New York (NY); On-site; USD 50,000 - 55,000; Full time

Job summary

sus.com is looking for a Leave Administrator to assist their HR team in managing employee leave programs in New York, NY. The role requires extensive knowledge of leave laws such as FMLA and ADA, along with strong communication and analytical skills. The successful candidate will be responsible for handling inquiries, maintaining records, and providing support throughout the leave application process. Applicants should have a Bachelor's degree in HR or a related field and preferably two years of HR experience.

Qualifications

• Extensive knowledge of FMLA, ADA, and applicable laws.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Responsibilities

• Handle day-to-day employee leave programs.
• Serve as the main contact for employees seeking leave.
• Maintain complete and accurate records of leave.

Skills

Leave requirements knowledge

Communication skills

Analytical skills

Organizational skills

Proficient in Microsoft Office Suite

Education

Bachelor’s degree in Human Resources or related field

Job description

Min

USD $50,000.00/Yr.

Max

USD $55,000.00/Yr.

Position Overview

S:US is seeking a Leave Administrator to assist the leave team in the Human Resource department.

SCOPE OF ROLE

As a Leave Administrator, your primary responsibility is to handle the day‑to‑day various employee leave programs, encompassing medical leave, family and medical leave (FMLA), disability leave, and other authorized absences. Your role involves serving as the main contact person for employees seeking leave, assisting them throughout the application process, ensuring adherence to pertinent laws and company regulations, and meticulously maintaining records.

The Leave administrator’s role encompasses a range of responsibilities focused on assisting managing employee leaves of absence within the organization.

ESSENTIAL DUTIES & RESPONSIBILITIES

Leave Administrator

• Responsible to responding to general leave inquiries.
• Initiate medical leave, including calling employees, assessing information regarding leave to create an appropriate leave case.
• Explain basic medical leave information and what to expect during leave.
• Populate timesheets for employees out on medical leave.
• Process form and send to carrier.
• Handle Unassigned and Assigned Zendesk tickets.
• Answer inquiries and questions related to basic information related to medical leaves within a time matter.
• Provide/explain medical leave protocol/process to employees.
• Learned more about job protection and how it varies from division to division.
• Assist managing all leave types including COVID, Military, Paid Family Leave, FMLA, ADA, STD.
• Maintains complete and accurate records of leave.
• Preserves confidentiality of employee medical documentation and files.
• Leave payment from carrier reconciliations.
• Compile leave reports as needed.
• Provide back‑up coverage to leave team members.
• Maintains knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws.
• Assist with special projects and other activities.
• Performs other related duties as assigned.

Customer Service

• Serve as the main point of contact for employees regarding leave inquiries and assistance.
• Provide clear guidance and support throughout the leave process, ensuring employees feel supported and informed.
• Maintain open communication channels, respond promptly to inquiries, and offer personalized assistance to address employee needs.

Record Keeping

• Assist with managing records and correspondence regarding all leaves.

Qualifications

REQUIRED EDUCATION AND EXPERIENCE

• Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws.
• Excellent written and verbal communication skills.
• Excellent analytical and problem‑solving skills.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite or similar software.
• Bachelor’s degree in Human Resources or related field preferred.
• Two years of human resource experience preferred.
• Prolonged periods sitting at a desk and working on a computer.

Equal Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [e-mail].

ID

2026-18263

Work Location

In Person