Leather Retail Sales Specialist — Bonus Eligible

Tandy Leather Factory; Richmond (VA); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Quarterly bonus

Paid holidays

Paid Time Off

Employee discount

401(k) Plan

Job summary

Tandy Leather Factory is seeking a Retail Sales Associate to join our Richmond team. You will welcome customers, explain products, and help maintain stock while delivering friendly service in a fast-paced retail environment.

This role offers a stable schedule with paid holidays and PTO, a quarterly bonus based on sales, an employee discount, and opportunities to grow leatherworking knowledge within a heritage brand.

Qualifications

• Previous experience in sales, customer service, or other related fields.
• Ability to thrive in a fast-paced environment.
• Ability to build rapport with customers.
• Excellent written and verbal communication skills.

Responsibilities

• Welcome and identify customer needs
• Explain products and services to customers
• Monitor inventory to ensure the product is in stock
• Enter and process customer orders
• Investigate and resolve customer complaints
• Other duties as assigned

Skills

Customer service

Sales experience

Communication skills

Rapport building

Job description

Tandy Leather Factory is seeking a Retail Sales Associate to join our Richmond team. You will welcome customers, explain products, and help maintain stock while delivering friendly service in a fast-paced retail environment.

This role offers a stable schedule with paid holidays and PTO, a quarterly bonus based on sales, an employee discount, and opportunities to grow leatherworking knowledge within a heritage brand.