Leasing Specialist: Tours, Closings & Resident Experience

Brookfield Properties Multifamily LLC; Millbrook (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Housing discount

Full benefits package

401(k) with company match

Referral bonuses

Job summary

Brookfield Properties Multifamily LLC is seeking a Leasing Consultant to deliver exceptional service to prospects and residents, schedule tours, and guide applicants through the leasing process. You will manage leads in our CRM, promote applications, and help residents move in while representing the community with energy and professionalism.

Ideal candidates have 1+ year of sales/customer service experience, a basic knowledge of housing laws, and a willingness to work weekends.

Qualifications

• 1+ year sales and customer service experience in a fast-paced environment.
• Leasing experience in multifamily property management is a plus.
• Knowledge of federal and state apartment housing laws.
• Must have high energy, customer-focused attitude and be able to work evenings and weekends.

Responsibilities

• Deliver unmatched customer service to prospects and residents to exceed expectations and nurture satisfaction.
• Schedule tours, show apartments, and guide applicants through the online lease process and related paperwork.
• Qualify leads, manage CRM tasks, and assist with move-in procedures in accordance with policies.

Skills

Customer service

Sales

Communication

CRM

Organizational skills

Education

High school diploma/GED

Associate degree in Customer Service/Hospitality preferred

Tools

Yardi CRM

Microsoft Office

Job description

Brookfield Properties Multifamily LLC is seeking a Leasing Consultant to deliver exceptional service to prospects and residents, schedule tours, and guide applicants through the leasing process. You will manage leads in our CRM, promote applications, and help residents move in while representing the community with energy and professionalism.

Ideal candidates have 1+ year of sales/customer service experience, a basic knowledge of housing laws, and a willingness to work weekends.