Leasing Specialist - The Avery

Avanti-Residentia; Orlando (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health and wellness benefits

Up to 40% apartment discount

Continuing education and tuition reimb

Generous PTO policy

401k with company match

Avanti Shares program

Avanti Cares Program

Job summary

Avanti Residential in Orlando is seeking a Leasing Specialist to drive leasing activity by conducting in-person tours, building relationships with prospective residents, and promoting community and apartment availability to encourage applications.

The role involves collaborating with the Community Manager and onsite team to meet leasing, occupancy, and retention goals while managing marketing outreach and ensuring a positive move-in experience for new residents.

Qualifications

• High school diploma or GED required.
• 2+ years of customer service experience preferred.
• 1+ years of sales experience preferred.
• Able to communicate effectively via writing, phone, and computer tools.
• Must pass criminal background check prior to employment.
• Valid driver’s license or reliable transportation required.

Responsibilities

• Conduct professional, engaging tours for scheduled and walk-in prospects, showcasing the community and its amenities.
• Manage the leasing process from tour to application submission and move-in planning.
• Develop resident retention and engagement programs to boost satisfaction and retention.
• Maintain and enhance the community’s website, social media campaigns, and outreach marketing.
• Ensure move-in readiness of model and target apartments and coordinate orientation for new residents.
• Coordinate move-in orientations with essential information about property policies and facilities.
• Support courteous, professional curb appeal and presentation standards for the community.

Skills

Customer service

Sales

Communication skills

Technology usage

Education

High School diploma or GED

Tools

iPad

Computer software

Job description

Description

Community Name: The Avery

Unit Count:200

Full Time/Part Time: Full Time

Schedule:Tuesday - Saturday.

Are you interested in a career where customers, colleagues, and community service are the cornerstones of your work? Would you like to work with a company that celebrates victories both big and small and welcomes ideas from all levels of our team? If so, join us here at Avanti Residential! Our moto is Sempre Avanti, meaning “Always Forward”/ “Always Welcome.” We are “people people” through our mission and core values. We enhance our communities with our work, see all members of our team as leaders, and live La Bella Vita (The Beautiful Life). With endless opportunities for personal and professional growth, the sky’s the limit when advancing your career and being the best you can be. There is a place for you at Avanti Residential. Join us today!

Wonderlic Assessment:

In the early stages of our hiring process after an application is submitted, a pre-employment assessment called Wonderlic is sent to all qualified candidates. This 45-minute assessment is a required step in our selection process to help us better understand fit for the position by defining strengths, motivational fit and work style. Please note that candidates who receive the assessment must complete it to proceed to the next steps in the hiring process.

Want to learn more about the Wonderlic Assessment?

The Leasing Specialist is responsible for driving leasing activity by managing and leading engaging in-person tours, building relationships with prospective residents, and effectively selling the community and available apartments to encourage application submissions. In partnership with the Community Manager, onsite team and IS Team, the Leasing Specialist will help establish and implement leasing, occupancy, marketing, and resident retention goals and initiatives. This role will monitor market conditions, execute marketing and outreach strategies, and identify opportunities to improve occupancy and prevent stale units. The Leasing Specialist will also support a positive move-in experience in partnership with the Application Admin, contribute to resident engagement and retention efforts, and help maintain the community’s curb appeal and overall presentation standards.

What You’ll Do…

• Conduct professional, engaging tours for scheduled and walk-in prospects, build rapport, understand prospect needs, effectively showcase the community, and use strong sales techniques to drive applications.
• Own the leasing process from the initial tour through effective follow-up, converting prospects into residents by selling the apartment/community, and transitioning the prospect to the Application Admin.
• Develop and implement resident retention and engagement programs, including resident events, community activities, and special promotions, to enhance resident satisfaction and strengthen retention.
• Manage and maintain exemplary community website, social media campaigns, and outreach marketing efforts for the community to drive occupancy and increase visibility.
• Walk through the move-in ready apartments to ensure they meet standards prior to orientation.
• Coordinate and facilitate comprehensive move-in orientations for new residents, ensuring they are equipped with essential information about the property, amenities, and community policies to enhance their overall living experience from day one.
• Ensure “model” apartments and target apartments are ready for show; be aware of the “curb appeal” of the community.

Requirements

What You Need to Succeed…

• High School diploma or GED required.
• 2+ years of customer service experience preferred.
• 1+ years of sales experience preferred.
• Ability to communicate effectively over writing, phone, and computer mediums.
• Use of technology including computer software and iPad.
• Pass criminal background screening prior to employment.
• Possession of a valid driver's license and up-to-date vehicle insurance OR reliable transportation is required.
• If minimum qualifications are met during resume screening the Wonderlic pre-employment assessment is required. The assessment will arrive in the email inbox that you provided.

What We Do for You…

• Based on position, annual or quarterly bonuses are awarded based on performance and KPIs.
• Up to 40% apartment discount.
• Continuing education and tuition reimbursement.
• A generous PTO policy.
• Health and wellness benefits include Medical/HSA/FSA/Dental/Vision/STD/LTD and many other benefits to meet your specific needs.
• 4% company match for your 401k.
• Avanti Shares equivalent program for hourly employees where a portion of the company’s transactional profits are awarded to you. The longer you stay, the higher your return.
• Avanti Cares Program that helps employees in financial need.
• Tenure-based Anniversary Recess.
• Avanti Advisors Program to help new hires with onboarding.

Application Deadline: We are accepting applications continuously and will review them as they are received until the role is filled.

This job description is not an all-inclusive list of duties and responsibilities. Avanti Residential is an Equal Opportunity Employer and is committed to diversity in its workplace; applicants from all backgrounds are encouraged to apply. If you are interested in applying for a position with Avanti and need special assistance or accommodation to use our website, please get in touch with [e-mail].