Leasing Specialist/ Occupancy Specialist

Beacon Communities LLC; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in affordable housing is seeking a Leasing Specialist/Occupancy Specialist to manage the leasing process and achieve occupancy goals. The ideal candidate will have an associate's degree, experience in leasing, and strong customer service skills. This role offers a competitive hourly wage and benefits, contributing to a vibrant community.

Benefits

Health & Wellness: Medical, dental, vision, HSA/FSA options

Paid holidays, vacation, personal, sick days, wellness days, flex time, volunteer days

401k with company match

100% paid life insurance, voluntary options available

EAP, childcare, career development, and more

Qualifications

• Two years leasing/sales experience preferred.
• Experience with LIHTC leasing.
• Highly motivated and independent work capability.

Responsibilities

• Builds relationships with prospective and current residents.
• Coordinates all phases of the leasing process.
• Provides high-quality customer service.

Skills

Attention to detail

Customer Service

Sales Skills

Communication

Internet Savvy

Education

Associate's degree or equivalent work experience

Tools

Microsoft Office

Excel

Job description

Leasing Specialist/ Occupancy Specialist

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Position: Leasing Specialist/Occupancy Specialist, Niagara Square - Buffalo, NY

Sector: Affordable Housing

General Statement of Duties:

Sells features and benefits of affordable housing apartment living to prospective and current residents. Achieves and maintains occupancy goals. Responsible for all phases of the leasing process.

Supervision:

Reports to Property Manager and/or Assistant Property Manager. No supervisory duties required.

FLSA:

Non-Exempt

Essential Functions:

• Builds relationships with prospective and current residents and coordinates all phases of the leasing process: intakes, interviews, processing, application preparation and distribution.
• Requires previous experience with LIHTC.
• Provides professional tours of the model apartment, vacant apartments, and community amenities.
• Achieves rent levels and occupancy goals.
• Coordinates and prepares lease renewals and income re-certifications.
• Updates turnover logs, maintains waiting lists, and prepares leasing reports and market studies.
• Prepares lease packages and documents for new residents.
• Conducts new resident orientations.
• Provides backup support to Occupancy Specialist.
• Fosters positive relationships with residents, communities, and agencies.
• Enforces company policies and regulations.
• Provides high-quality customer service, respecting resident confidentiality.

Minimum Qualifications:

Education & Experience: Associate's degree or equivalent work experience required. Two years leasing/sales experience preferred. Experience with LIHTC leasing.

Skills & Qualifications: Attention to detail, knowledge of subsidy regulations preferred, proficiency in Microsoft Office and Excel, highly motivated, independent work capability, organizational and interpersonal skills, ability to handle emergencies.

Core Competencies:

Teamwork, Integrity, Dependability, Customer Focus, Flexibility.

Leasing-Specific Competencies:

Customer Service, Product Knowledge, Sales Skills, Communication, Internet Savvy.

Compensation:

$21.77 - $23.00 per hour. Actual pay depends on skills, experience, and location.

Benefits:

• Health & Wellness: Medical, dental, vision, HSA/FSA options.
• Work-Life Balance: Paid holidays, vacation, personal, sick days, wellness days, flex time, volunteer days, early close Fridays.
• Retirement: 401k with company match.
• Life Insurance: 100% paid, voluntary options available.
• Additional Support: EAP, childcare, career development, and more.

Company Overview:

Founded in 2004, Beacon Communities LLC develops, owns, and manages multifamily housing, including affordable, market-rate, and mixed-income properties. Committed to creating vibrant, diverse communities with care and compassion.

Beacon is an Equal Opportunity Employer and participates in the E-Verify program.