Leasing Specialist (Luxury High-Rise, North Hills)

Kane Realty Corp.; Raleigh (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Kane Realty Corporation is seeking a Leasing Specialist for a luxury community in Raleigh, NC. You will lead advertising and marketing, tour prospects, qualify applicants, and guide them through the lease process to maximize occupancy and deliver an outstanding resident experience.

The ideal candidate has 1–2 years of luxury apartment sales, strong customer service, and proficiency with Microsoft Office; Yardi or Entrata experience is a plus. Weekend availability is required.

Qualifications

• 1–2 years of luxury community sales experience.
• Strong customer service and relationship-building skills.
• Proficiency with Microsoft Office; Yardi or Entrata experience a plus.

Responsibilities

• Greet and tour prospects, build long-term relationships, and manage follow-ups.
• Qualify applicants and guide them through the leasing process to close.
• Support marketing efforts, advertising, and events to generate leads.
• Maintain accurate records and use CRM to track on-site activity.

Skills

Sales & Marketing

Customer service

Interpersonal skills

Multitasking

Organizational skills

Microsoft Office

Yardi/Entrata knowledge

Education

Bachelor's degree or equivalent

Tools

Yardi

Entrata

Job description

Leasing Specialist - The Eastern

Who We Are:

At Kane Realty Corporation, we pride ourselves in taking an innovative approach to creating a sense of home and community for our residents, thus enhancing value for our investors. We are committed to providing an unrivaled customer experience by practicing excellence in all we do, driving us to not only exceed the industry standards of sophisticated management, but to set them. The key to our success starts with our people. We hire first for character, second for ability, and third for experience, thus building a passionate and dedicated team.

As a Leasing Specialist, you are the primary Sales & Marketing associate for a large-scale business venture that has the potential to redefine part of this exciting, dynamic city, and be an icon for generations. You are an enthusiastic, outgoing, and creative thinker who is passionate about people and building new relationships. You will play an essential role in leading efforts in advertising and marketing, touring and greeting new prospects, and ensuring that all follow-up and closing procedures are being followed in order to boost occupancy and provide an extraordinary resident experience.

How This Role Creates Value:

Leasing

• Greet and tour new prospects and build quality, long-term relationships with all those you come in contact with.
• Maintain thorough and accurate records of all in-person, telephone, and digital communication and manage CRM software to ensure that follow-ups are conducted and all questions and requests are answered in a timely and professional manner.
• Qualify new and prospective residents in accordance with company and property policies and Fair Housing laws.
• Recommend and implement scheduled rent increases, rent specials and/or concessions.
• Manage upcoming vacancies and turnover information.
• Support Resident Relations and Maintenance teams to ensure that units are ready for move-in and meet company standards.
• Complete daily, weekly, and monthly leasing reports to keep owners and investors apprised of on-site activity.

Marketing

• Lead marketing strategies to generate traffic, devising innovative and creative ways to attract and retain potential and current residents.
• Prepare monthly marketing and outreach calendar and plan and execute all activities and events to source new qualified leads.
• Manage all social media accounts and post content regularly.
• Maintain constant understanding of market dynamics in order to determine optimum rent levels and conduct monthly market surveys and visit competing properties regularly.

Other

• Above all else, represent and embody the core values of Kane Realty Corporation and model this behavior to all those who with you interact.
• Support the Resident Relations team to ensure resident satisfaction and help boost retention and reputation management scoring. Regularly attend and participate in resident functions and events.
• Support the Property Manager and Maintenance Supervisor in the ongoing maintenance and facility management operations of the community.
• Serve as a utility player, ready to jump in at a moment's notice to help out wherever needed.
• Establish and maintain relationships with third party clients, investors, suppliers, vendors, and others partnering with the property.

Who You Are:

• Outgoing, friendly, and energetic with a passion for delivering exceptional customer service.
• Strong interpersonal skills with the ability to confidently engage with residents, prospects, and guests in a variety of settings.
• Creative and innovative, with an understanding of social media and modern marketing platforms.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Proactive and solutions-oriented, with the ability to anticipate needs and take initiative.
• Professional, polished presentation consistent with the elevated standards of the community.
• Ability to multitask while delivering a high level of personalized service to a discerning resident and prospect demographic.

What You Offer:

• At least 1 - 2 years of professional experience in luxury community sales.
• Motivated, organized self-starter who works well both independently and as part of a team.
• Ability to quickly learn and apply industry standards and property management systems.
• Proficiency in Microsoft Office Suite, including Excel; Yardi or Entrata experience preferred.
• Weekend availability required, including Saturdays, as well as occasional evening or after-hours events.
• College degree preferred.