Leasing Specialist (LIHTC) & Resident Experience

LDG Development; Lancaster (OH); In loco; USD 26.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision Insurance

HSA & FSA

PTO

Paid Holidays

401k Retirement Plan

Employee Assistance Program (EAP)

Bonus program

Pet Insurance

Gym Membership Reimbursement

Parental Leave

Descrizione del lavoro

LDG Development, a premier multifamily property manager, is seeking a Leasing Team Member to join our Emerald Place community in Lancaster, OH. This on-site role focuses on LIHTC compliance, high occupancy, and resident retention while preleasing for upcoming availability.

You will greet prospects, process applications, conduct tours, and promote community features, using the Solidago Standard of Leasing. Previous leasing or LIHTC experience is preferred, with availability evenings and weekends.

Competenze

• 1-2 years of Real Page Onesite experience preferred.
• Minimum of 1 year of leasing or property management experience, preferably within a LIHTC community.
• Strong understanding of LIHTC compliance, income limits, and eligibility requirements.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• Available evenings and weekends.

Mansioni

• Be an ambassador for customer service by consistently going above and beyond to ensure that Solidago residents are satisfied.
• Process rental applications and ensure all documentation is collected and verified in accordance with LIHTC guidelines.
• Greet prospective residents, answer inquiries, conduct property tours, and highlight community features and benefits.
• Utilize the Solidago Standard of Leasing.
• Respond to resident concerns in a professional and timely manner
• Collaborate with maintenance and property management staff to ensure smooth daily operations
• Maintain the cleanliness of the tour path to ensure a positive first impression of the community.
• Maintain detailed and organized resident files for compliance audits.
• Complete all lease applications and lease file paperwork.
• Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager.
• Be an expert on current market conditions and trends by shopping competition and attending Solidago training.
• Participate in and assist with planning the community’s Monthly Marketing Plan (MMP).
• Assist with various additional community projects as assigned by the Community Manager.

Conoscenze

Customer service

LIHTC compliance

Typing/writing

Evenings/weekends availability

Formazione

High School Diploma or equivalent

Strumenti

Real Page Onesite

Descrizione del lavoro

LDG Development, a premier multifamily property manager, is seeking a Leasing Team Member to join our Emerald Place community in Lancaster, OH. This on-site role focuses on LIHTC compliance, high occupancy, and resident retention while preleasing for upcoming availability.

You will greet prospects, process applications, conduct tours, and promote community features, using the Solidago Standard of Leasing. Previous leasing or LIHTC experience is preferred, with availability evenings and weekends.