Leasing Specialist: Drive Occupancy & Resident Relations

AOG Living; Denver (CO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hiring bonus

Job summary

AOG Living in Denver, CO is seeking a Leasing Associate to market, lease, and maintain positive resident relations. You will drive occupancy and retention by delivering exceptional service to prospects, residents, clients, and vendors.

The role emphasizes sales skills, customer service, and accurate leasing processes, supporting the property team with marketing and occupancy goals.

Qualifications

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales.
• Experience in customer service or sales is preferred.
• Able to read, write and communicate effectively to understand leases and manage residents.
• Sales skills including lead generation, presentations, qualification and closing.
• Basic math to calculate prorated rents and deposits.
• Familiarity with property management software and MS Office.
• Knowledge of Fair Housing Laws.

Responsibilities

• Greet and qualify prospects, tour property and amenities.
• Meet marketing/leasing standards during tours and communicate upkeep needs.
• Record telephone and in-person traffic per policy.
• Ensure applications and leases are completed per policy.
• Oversee move-in, renewal, and move-out processes per policy.
• Track apartment availability using on-site software.
• Analyze market trends and prepare market surveys.
• Design and execute marketing plans to drive traffic to the property.
• Perform outreach marketing and document efforts.
• Utilize the internet for marketing (Craigslist, Google, etc.).
• Distribute newsletters, flyers, and notices.

Skills

Customer service

Communication

Sales

Teamwork

Mathematics

Education

High school diploma

1 year leasing/sales experience

Tools

Property management software

Microsoft Office

Job description

Our national multi-family management company seeks a Leasing Associate with a "Whatever it Takes" attitude to be responsible for marketing, leasing, and maintaining positive resident relations.

Summary

The Leasing Associate is responsible for professionally achieving high occupancy and resident retention goals by creating positive relationships with the prospect and current residents, clients, and vendors.

$1,000 Hiring Bonus after 90 days of employment.

Job Summary

Responsible for marketing, leasing, and maintaining positive resident relations.

REPORTS TO: Community Manager, Assistant Community Manager and/or Regional Property Supervisor

SUPERVISES: None

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Perform all sales and leasing activities (greet and qualify prospects, tour property and amenities).
• Ensure the property and show units meet the Company’s standards for the marketing/leasing tour. Communicate upkeep needs with Property Manager and Maintenance Team.
• Record all telephone and in-person traffic according to Company policy.
• Ensure application is completed according to Company policy.
• Ensure the lease is completed according to Company policy.
• Ensure the move-in process is completed according to Company policy.
• Ensure the renewal process is completed according to Company policy.
• Ensure the move-out process is completed according to Company policy.
• Use on-site property software to track apartment availability.
• Be knowledgeable of market trends and competitor conditions that may impact on the property’s occupancy. Prepare market survey.
• Design marketing plan and activities to drive traffic to the property.
• Complete outreach marketing and record all marketing efforts.
• Proficiency in using the internet for marketing, including Craig’s List, Google, and other search engines.
• Distribute newsletters, flyers, and resident notices.
  
  

Qualifications

DEGREES AND DIPLOMAS

• High school diploma or equivalent.
• 1 year experience in apartment leasing and/or sales
  
  

Knowledge, Skills, And Abilities

• Apartment leasing experience or experience in a customer service-related industry (i.e., retail sales, hospitality).
• Must be able to read, write and communicate effectively to comprehend and complete documents, lease agreements, and communicate effectively with residents.
• Demonstrate ability to apply sales skills (generating sales leads, conducting presentations, qualifying prospects, and closing).
• Must have mathematical skills at high school level to calculate prorated rents, deposits, etc.
• Proficiency in using property management software(s), as well as Microsoft Office to complete the required reports, create marketing flyers, etc.
• Must have basic knowledge of Fair Housing Laws