Leasing Specialist: Drive Occupancy & Resident Experience

Cornerstone Residential; Marysville (WA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Supplemental Insurance available

Employer paid Life, AD&D, LTD, and STD

401k Plan

Paid Vacation Time

Paid Sick Time

Job summary

Cornerstone Residential is seeking a Leasing Agent in Marysville, WA to welcome prospective residents, conduct property tours, process applications, and secure leases. You will support lease renewals and ensure compliance with Fair Housing laws while aligning with management budgets.

The role requires strong customer service, effective communication, and sales skills, with a Monday–Friday daytime schedule and a pay range of $23–$26 per hour, DOE, plus monthly commissions. LIHTC experience a plus.

Qualifications

• Minimum 1 year of experience in a similar role, preferably within Residential Property Management.
• Excellent Customer Service skills.
• Experience in hospitality, retail, sales, or customer service will also be considered.
• Minimum 1 year of customer service and sales experience.
• High School diploma or equivalency certificate required.
• Valid Driver's License, a good driving record, and current motor vehicle insurance which meets State requirements.
• Must be proficient in speaking, reading, and writing in English.
• Strong computer skills (MS Office, Google Apps, property management-related software, email, internet, social media).
• Must be able to pass a background and drug screening.
• LIHTC experience

Responsibilities

• Client relations: carry out owner philosophies and meet client objectives in daily operations.
• Communication: maintain professional communication with applicants, residents, vendors, clients, and guests.
• Leasing/occupancy: maintain occupancy levels as established by owner/budget expectations; exhibit leasing techniques.
• Assist with monthly market surveys and analysis.
• Assist with advertising and marketing strategies for the apartment community.
• Monitor online marketing sources and update daily.
• Promote resident/management relations and address customer needs as priority.
• Assist with resident retention programs.
• Ensure safety, comfort, and privacy of residents.
• Guide move-in orientation for new residents.
• Maintain resident files and reporting systems according to SOPs.
• Follow risk management procedures and report injuries or incidents.
• Assist residents with maintenance requests and monitor timely completion.
• Other duties as assigned.

Skills

Customer service

Sales experience

Communication skills

English proficiency

Teamwork

Education

High School diploma

Tools

MS Office

Property management software

Google Apps

Job description

Cornerstone Residential is seeking a Leasing Agent in Marysville, WA to welcome prospective residents, conduct property tours, process applications, and secure leases. You will support lease renewals and ensure compliance with Fair Housing laws while aligning with management budgets.

The role requires strong customer service, effective communication, and sales skills, with a Monday–Friday daytime schedule and a pay range of $23–$26 per hour, DOE, plus monthly commissions. LIHTC experience a plus.