Leasing Specialist- Dallas, Tx 75243

KPM; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

KPM in Dallas seeks a Leasing Consultant who genuinely enjoys people and delivering outstanding customer service. You will welcome prospects, provide detailed information on available units, conduct tours, and highlight features that meet client needs, guiding them toward the right floor plan and lease terms.

You'll manage applications, screening, and documentation, coordinate with maintenance and property management, and contribute to occupancy targets while maintaining accurate records and a

Qualifications

• High school diploma or equivalent required.
• 1+ year in sales, leasing, hospitality, or another customer-facing role.
• Strong written and verbal communication.
• Proficiency with property management software and Microsoft Office.
• Flexible hours, including weekends and evenings.

Responsibilities

• Greet walk-ins and answer calls; schedule appointments.
• Tour models and available units; match prospects to floor plans.
• Follow up on all leads until closure; phone, text, and email.
• Process applications: screening, verification, and approvals.
• Prepare lease documents and renewal agreements.
• Maintain guest cards and traffic logs in the property management system.
• Hit weekly leasing, closing targets and follow-up goals.

Skills

Sales

Customer service

Communication

Organization

Scheduling

Education

High school diploma or equivalent

Tools

Property management software

Microsoft Office

Job description

Responsibilities

• Engage prospective residents by providing detailed information on available units, leasing terms, and community amenities.
• Conduct property tours and highlight features that meet the needs of prospective tenants.
• Assist applicants through the leasing process, including completing applications, screening, and lease documentation.
• Maintain updated and accurate records of leasing activity and tenant interactions in compliance with company policies.
• Coordinate with property management and maintenance teams to address resident requests and prepare units for move-in.
• Respond promptly to inquiries via phone, email, and in-person with professionalism and courtesy.
• Support leasing goals by helping to achieve occupancy targets for properties within Dallas, TX 75243.

Qualifications and Skills

High school diploma or equivalent required; additional education or certifications related to real estate or leasing are preferred. Previous experience in leasing, sales, or customer service is advantageous, especially in property management. Strong communication skills, both verbal and written, with the ability to engage effectively with diverse customer groups. Excellent organizational abilities and attention to detail to manage multiple leasing tasks efficiently. Proficiency with property management software and Microsoft Office applications is preferred. Ability to work flexible hours, including weekends and evenings, to accommodate prospective tenant availability. A positive, professional attitude and a genuine commitment to delivering excellent customer service.

About the Role

We're looking for a Leasing Consultant who genuinely likes people and likes to win. You'll be the first face a prospect sees and the reason many of them sign - giving tours, following up on leads, closing applications, and keeping current residents happy enough to renew. This is a sales role wrapped in hospitality. If you can hold a conversation, keep your follow-up organized, and get satisfaction out of hitting a number, you'll do well here.

What You'll Do

Leasing & Sales

• Greet walk-ins, answer calls and internet leads, and schedule appointments
• Tour models, available units, and amenities; match prospects to the right floor plan
• Follow up on every lead until it closes or dies - phone, text, and email
• Process applications: income and credit screening, verification, and approvals
• Prepare and execute lease documents, addenda, and renewal agreements
• Maintain accurate guest cards, traffic logs, and conversion data in the property management system
• Hit individual weekly leasing, closing-ratio, and follow-up goals

Marketing & Outreach

• Conduct competitor market surveys and report on pricing, specials, and concessions
• Contribute photos, video, and content for social media and listing sites
• Support outreach to local employers, referral partners, and neighborhood businesses
• Help plan and staff resident events and leasing promotions
• Keep models, the tour path, and the leasing office show-ready every day

Resident Relations & Retention

• Welcome new residents and complete move-in orientations and paperwork
• Run renewal outreach and lease-expiration follow-up
• Take service requests, route them to maintenance, and follow up to confirm resolution
• Assist with resident communications, packages, and general office coverage

Operations Support

• Walk vacant units for market-ready condition before showings
• Note curb appeal, safety, and maintenance issues while walking the property
• Assist with renewals paperwork, notices, and file maintenance in compliance with Fair Housing law
• Support the office team with general administrative tasks as needed

What You Bring Required

• High school diploma or equivalent
• 1+ year in sales, leasing, hospitality, retail, restaurants, or another customer-facing role
• Comfortable asking for the sale and following up persistently without being pushy
• Strong written and verbal communication; professional phone and email presen