Leasing Specialist

Fitch Irick Management Llc; Rock Hill (SC); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Fitch Irick Corporation seeks a Leasing Specialist to support management in daily property operations. The role focuses on leasing, sales, marketing, and resident services, with duties spanning call handling, customer interactions, rent collection, and compliance.

A dynamic team environment and opportunity to improve community housing are emphasized. Candidates should have 2+ years in customer service or housing, a valid driver's license, and willingness to travel up to 20%.

Qualifications

• 2+ years of customer service, business, sales, or housing experience.
• Interpersonal abilities: teamwork, communication, integrity.
• Compliance with EEOC, Fair Housing, and labor laws.

Responsibilities

• Answer incoming calls and make outbound calls.
• Respectfully greet staff, residents, and guests.
• Answer questions accurately for staff, residents, and guests.
• Assist in collecting rent and maintaining resident records.
• Recommend tasks to management for efficiency.
• Market the property to lease vacant units when approved.

Skills

Customer service

Sales

Housing experience

Communication

Teamwork

Integrity

Education

High School Diploma

Job description

Status: Non-exempt- HourlyCompany Description: Fitch Irick Corporation, based in Charlotte, NC has over 30 years of experience in the affordable housing development and property management field. Fitch Irick is knowledgeable in the complexity of regulations with Rural Development, HUD, and Low-Income Housing Tax Credit Programs. Fitch Irick currently manages 12,000+ units in 250 properties throughout the southeastern United States with multiple layers of programs and funding sources designed to better communities by providing quality affordable housing to residents in need.Company Statement: We make a positive difference in the world one resident at a time by utilizing local, state, and federal tax-advantaged programs to enhance communities via the acquisition, development, and management of quality affordable housing.Description of Job: The Leasing Specialist will be responsible for assisting management in day-to-day activities to maintain or exceed performance of the property(ies) through clerical and customer service support. The Leasing Specialist will focus on leasing, sales, marketing, and resident services.Job Duties/Skills:Appropriately answer incoming calls and make outbound phone calls.Respectfully greet and speak to all staff, residents, and guests.Answer questions presented by staff, residents, and guests in an accurate manner.Assist in collecting rent, maintaining records of receipt, and keeping resident records updated.Make recommendations to management regarding needed tasks to ensure maximum efficiency and effectiveness.Ensure compliance with all legal and company policies and procedures.Ensure all postings (EEOC, labor law, Fair Housing, etc.) are up-to-date and up to company standards and applicable law.With approval from supervisor, market the property(ies) and focus on obtaining leases for vacant or upcoming vacant units.Any other tasks as assigned by the employee’s supervisor/managerRequired Qualifications:Education: High School DiplomaExperience: 2+ years of customer service, business, sales, or housing experiencePhysical Abilities: Ability to be exposed to the elements, ability to: lift, pull, push, bend (up to 50 pounds), ability to walk across a multitude of surfaces, exposure to basic household chemicals with occasional need for PPE due to construction chemicals or higher-level chemicals being used.Interpersonal Abilities: teamwork, communication, integrityCertifications: Any Affordable Housing or Financial CertificationSpecial Requirements:This position requires a valid driver’s licenseThis position may require up to 20% travelWhy Join the Fitch Irick Team?Helping those in need in your own community.Industry-leading insurance benefits for our full-time team members including:High quality health insurance with multiple plans to fit your needsDentalVisionShort Term and Long-Term disabilityAccident, Hospitalization, Life, and AD&D coveragesPet InsuranceGenerous Paid Time OffPaid Company HolidaysFloating Paid Holiday of choiceA generous Employee Assistance Plan for you and your immediate household.A winning culture that rewards quality work and celebrates important milestones in your career and in your life.