Leasing Specialist

Redstone Residential, Inc.; City of Albany (NY); On-site; Full time

Job summary

A leading company in student housing is seeking a Leasing Specialist to assist with leasing and administrative operations. This full-time role involves providing excellent customer service, meeting leasing goals, and maintaining knowledge of community aspects. Ideal candidates will have customer service experience and strong communication skills.

Benefits

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

20% rent discount if living onsite

401K Plan with up to 6% matching

Paid parental leave

Continued Education Program

Employee Assistance Program

Professional Development Program

Short-Term Disability Insurance

Qualifications

• 1-2 years of customer service and sales experience.
• Ability to remain calm in high-stress situations.

Responsibilities

• Assist residents with daily needs like rent payments.
• Work collaboratively to reach leasing goals.

Skills

Customer Service

Communication

Education

High School Diploma

Tools

Entrata Software

Job description

Job Details

Description

Leasing Specialist

CLASSIFICATION: Full-time, Non-Exempt

COMPENSATION: $15 per hour, ability to earn performance bonuses.

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• 20% rent discount if living onsite
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short-Term Disability Insurance
  
  

TEAM: Redstone Residential is a national student housing operator headquartered in Provo, Utah. Managing more than 38,000 beds of student housing in 16 states, Redstone is one of the largest 3rd party management student housing companies in the U.S! Our conventional housing portfolios are also seeing rapid expansion.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance
  
  

POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.

Key Duties & Responsibilities

• Assist residents and prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Work with your team to reach daily and weekly leasing goals
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
• Work collaboratively with other staff members in a highly entrepreneurial environment.
  
  

Experience & Qualifications

• 1-2 years of customer service and sales experience
• Strong communication skills
• Experience with Entrata Software or familiarity with PM software is a plus
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent