Leasing Specialist

Redstone Residential, Inc.; Aurora (CO); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading student and multi-family housing operator is seeking a Leasing Specialist to support leasing activities and administrative operations in a collaborative environment. Candidates should have strong customer service and sales experience, with a dedication to excellence in resident interactions.

Qualifications

• 1-2 years of customer service and sales experience.
• Ability to remain calm in high-stress situations.
• Warm, friendly demeanor.

Responsibilities

• Assist residents and prospects with daily needs professionally.
• Work with team to achieve leasing goals.
• Maintain knowledge of community aspects to respond to inquiries.

Skills

Customer service

Sales

Teamwork

Spanish (basic)

Calmness under stress

Education

High School Diploma or equivalent

Tools

Entrata Software

Job description

TEAM: Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.

KEY DUTIES & RESPONSIBILITIES:

• Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Work with your team to reach daily and weekly leasing goals
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
• Work collaboratively with other staff members in a highly entrepreneurial environment.

EXPERIENCE & QUALIFICATIONS

• 1-2 years of customer service and sales experience
• The ability to speak Spanish is a plus but not required.
• Experience with Entrata Software or familiarity with PM software is a plus
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.