Leasing Sales Consultant

Carlo Inc.; Los Angeles (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Bonus program

Training and development

Career advancement

Job summary

Carlo Inc. in Sherman Oaks, CA, is seeking a proactive Leasing Sales Consultant to support multiple apartment communities. You will showcase available units, conduct open houses, and process leases, while delivering exceptional resident service.

The role requires at least one year in customer service or sales, strong communication, and reliable transportation. We offer a competitive hourly rate, bonus opportunities, health benefits, paid time off, and clear paths for career advancement.

Qualifications

• At least one (1) year of experience in customer service or sales.
• Excellent credit history is required.
• Strong oral and written communication skills.
• Proficiency in Microsoft Excel, Outlook, Word, and Craigslist ads. Familiarity with Yardi is a plus.
• A professional appearance, positive attitude, and team-oriented mindset are highly valued.
• An understanding of Fair Housing Laws is preferred but not mandatory.
• Must be available to work weekends and a flexible schedule as needed.
• Reliable transportation is a must.

Responsibilities

• Leasing and Sales: Showcase available units, conduct open houses, assist with leasing activities, and prepare and execute leases.
• Marketing and Outreach: Execute outreach marketing activities to attract prospective residents, advertise vacancies, and conduct market surveys as needed.
• Customer Service: Respond to telephone and in-person inquiries from prospects and residents, addressing and reporting requests, concerns, and comments.
• Property Management Support: Provide coverage during management staff absences, assist with property management tasks, rent collection and manage outstanding dues and paperwork.
• Property Maintenance Coordination: Monitor work orders, maintain communication with maintenance staff, ensure the property is well-maintained, and stay informed on rental rates, floorplans, locations, and amenities.
• Resident Relations: Build and maintain strong relationships with prospects and residents, and report any unusual circumstances regarding the property or residents.

Skills

Customer service

Sales experience

Oral and written communication

Professional appearance

Weekend availability

Tools

Microsoft Excel

Outlook

Word

Craigslist ads

Yardi

Job description

Leasing Sales Consultant (Sherman Oaks, CA)

About Carlo Inc. Carlo Inc. is a premier property management and real estate development company with an extensive portfolio of multifamily apartment communities in the San Fernando Valley. With over 50 years of excellence, we are committed to cultivating a supportive and growth-oriented work environment. By providing exceptional resident experience, our communities create a place residents are proud to call home. Join us in shaping the future of property management!

Position Overview Carlo Inc. is seeking a proactive Multi-Site Leasing Sales Consultant to join our team. Our communities offer a warm, inviting atmosphere and a range of modern amenities, including a swimming pool and fitness center. In this role, you will be instrumental in supporting daily operations, ensuring resident satisfaction, and enhancing the overall living experience within our communities.

About Our Culture We are a close-knit, collaborative team where everyone takes full ownership of our shared goals. Beyond the formal job description, we operate on a foundation of mutual advocacy and shared knowledge, prioritizing an environment where professional hurdles are cleared through collective problem-solving and challenges are met with genuine empathy. We value and recognize creativity and passion, believing that our best work happens when we show up for each other with high integrity and a relentless work ethic. We are looking for a professional who thrives in this type of environment and brings the humor and heart that makes our team dynamic so unique.

What We Are Looking For

• At least one (1) year of experience in customer service or sales.
• Excellent credit history is required.
• Strong oral and written communication skills.
• Proficiency in Microsoft Excel, Outlook, Word, and Craigslist ads. Familiarity with Yardi is a plus.
• A professional appearance, positive attitude, and team-oriented mindset are highly valued.
• An understanding of Fair Housing Laws is preferred but not mandatory.
• Must be available to work weekends and a flexible schedule as needed.
• Reliable transportation is a must.

Key Responsibilities

• Leasing and Sales: Showcase available units, conduct open houses, assist with leasing activities, and prepare and execute leases.
• Marketing and Outreach: Execute outreach marketing activities to attract prospective residents, advertise vacancies, and conduct market surveys as needed.
• Customer Service: Respond to telephone and in-person inquiries from prospects and residents, addressing and reporting requests, concerns, and comments.
• Property Management Support: Provide coverage during management staff absences, assist with property management tasks, rent collectionand manage outstanding dues and paperwork.
• Property Maintenance Coordination: Monitor work orders, maintain communication with maintenance staff, ensure the property is well-maintained, and stay informed on rental rates, floorplans, locations, and amenities.
• Resident Relations: Build and maintain strong relationships with prospects and residents, and report any unusual circumstances regarding the property or residents.

Why Join Carlo Inc.?

• Hourly Rate: $19.50 - $21.50 per hour.
• Bonus Program: $125+ flat rate for every approved lease within 30 days* designed to reward your contributions and success.
• Health Benefits: $200 employer contribution per month towards health insurance. Optional dental and optical coverage.
• Paid Time Off: Vacation and sick time to ensure a healthy work-life balance.
• Training and Development: Access to internal training, seminars and annual performance reviews to support your career growth.
• Career Advancement Opportunities: Your growth is our growth - many of our team members have advanced into leadership roles.
• Job Type: Full-Time
• Total Hours: 40 hours per week.
• Daily Schedule: 8 hours per day | 9 am - 6pm.
• Work Days: 5 days a week, days off subject to change.

Department: Corporate
This is a full time position