Leasing Professional- OKC, OK

Bethyl Laboratories, Inc; Oklahoma City (OK); On-site; USD 32,000 - 48,000; Full time

Job summary

Vesta Realty is seeking a Leasing Professional to be the primary contact for prospective residents, promoting the community and leasing apartments with excellent customer service. You will maintain accurate resident files, track traffic and marketing reports, and perform competitive market analyses to support occupancy goals.

The role requires on-site work, strong pre-qualifying and sales skills, and proficiency in property management software with MS Office and Gsuite.

Qualifications

• High school diploma or equivalent is required; additional education or training is a bonus.
• Previous experience in the property management industry is preferred.
• CALP certification is a plus.

Responsibilities

• Respond promptly to inquiries via phone, email, and in person to maximize occupancy.
• Process rental applications, verification, and approvals with the Property Manager.
• Coordinate move-in schedules and complete pre-move-in paperwork.
• Conduct market surveys, maintain competitive analysis, and present findings to management.
• Update rental management software daily for accurate records.
• Prepare leasing activity reports and trends for management review.
• Collaborate with relocation agents, realtors, and agencies to share community information.
• Assist with resident retention, renewals, and community engagement.
• Conduct property tours, pre-qualify prospects, showcase apartments, and close leases.
• Perform daily inspections of curb appeal, offices, models, and units to maintain standards.
• Inspect units prior to move-in for readiness and quality.
• Provide office support and cover Manager or Assistant Manager duties when needed.
• Maintain thorough knowledge of amenities, policies, and local market demographics.

Skills

Pre-qualifying

Sales & Closing

Customer service

Organizational skills

Analytical & Problem-Solving

Adaptability

Multi-Tasking

Teamwork

Education

High school diploma or equivalent

Tools

Property management software

Microsoft Office

Gsuite

Job description

Vesta Realty is looking for talented individuals with the drive to succeed and grow with our company. Voted a “Great Place to Work” in 2024, Vesta Realty strives to provide the career growth and professional development opportunities that are vital to the success of our workforce. Since being established in 2017, Vesta has been recognized as one of the Top 50 Multifamily Property Management Firmsin the United States. We know that this wouldn’t be possible without the efforts of our diverse team and dynamic leadership. As one of the fastest-growing companies in the multifamily industry, we are excited about the opportunities that await you with the Vesta family.

This is not a remote position. This is an onsite position.

JOB TITLE: Leasing Professional
JOB NUMBER FLSA Status: Non-Exempt
DEPARTMENT DIVISION: Vesta Realty
GROUP: Residential Property Management
REPORTS TO: Property Manager
JOB SUMMARY, DUTIES AND RESPONSIBILITIES, JOB REQUIREMENTS

SUMMARY

The Leasing Professional serves as the primary contact for prospective residents, promoting the community and leasing apartments while delivering exceptional customer service. This role is responsible for maintaining accurate resident files, traffic and marketing reports, and competitive market analysis to support leasing and occupancy goals.

DUTIES AND RESPONSIBILITIES

• Respond promptly and professionally to all prospect inquiries via phone, email, and in-person, maximizing current and future occupancy.
• Process rental applications, conduct verification procedures, and secure approvals from the Property Manager.
• Coordinate move-in schedules with the Assistant Manager or Property Manager and ensure all pre-move-in paperwork is complete.
• Conduct regular market surveys, maintain competitive analysis, and present findings to management.
• Update rental management software daily to ensure accurate recordkeeping.
• Prepare regular reports on leasing activity, traffic, and trends for management review.
• Collaborate with relocation agents, realtors, and agencies to provide community information and build professional networks.
• Assist with resident retention programs, renewal processes, and community engagement activities.
• Conduct property tours, pre-qualify prospects, showcase apartments, and close leases effectively.
• Perform daily inspections of curb appeal, office spaces, models, and target units to maintain property standards.
• Inspect units prior to move-in to ensure readiness and quality.
• Provide office support and perform Manager or Assistant Manager duties as needed.
• Maintain thorough knowledge of the community, including amenities, policies, and local market demographics.
• Exhibit strong pre-qualifying, sales, and closing skills to support leasing goals.

EDUCATIONAL REQUIREMENTS

• High school diploma or equivalent required; additional education/training is a bonus.
• Previous experience in the property management industry preferred.
• Certifications Preferred: CALP

PHYSICAL REQUIREMENTS

• Occasional standing or walking within the office or to other facilities.
• Ability to sit for extended periods (up to 8 hours with breaks).
• Occasional bending, reaching, and stooping.
• Frequent use of hands for typing, writing, and handling documents.
• Ability to operate standard office equipment (e.g., computers, copiers, and phones).
• Adequate vision for reading and computer use (corrective lenses acceptable).
• Ability to hear and communicate effectively, including via phone.
• Ability to lift and carry items weighing up to 25 pounds occasionally (e.g., office supplies or small packages).
• Ability to drive a golf cart.
• Ability to climb stairs.

ADDITIONAL REQUIREMENTS

• Valid Driver's License and/or reliable transportation. Employees may be required to report to different locations for work, and attend offsite meetings, training sessions, conferences, events, etc.
• Proficiency in property management software.
• Proficiency in software applications such as Microsoft Office and Gsuite.
• Knowledge of, or ability to learn, Federal, State, and Local Laws pertaining to Fair Housing and Landlord/Tenant Laws.
• Communication Skills: Strong verbal and written communication, with the ability to interact professionally and respectfully.
• Organizational Skills: Ability to prioritize tasks, manage time effectively, and maintain attention to detail.
• Analytical & Problem-Solving: Demonstrates sound decision-making, planning, and problem-solving abilities.
• Adaptability: Flexible and able to adjust to changing priorities and stressful environments.
• Multi-Tasking: Effectively handles multiple tasks with efficiency and accuracy.
• Technical Proficiency: Basic mathematical, typing, and computer skills, with the ability to learn new software and systems.
• Collaboration & Independence: Capable of working both independently and as part of a team.
• Professionalism: Maintains confidentiality and delivers exceptional customer service in a professional manner.
• Required to work Saturdays at most properties.
• May be required to work after hours as deemed necessary for the success of the business.

Please note: This job description is not intended to be an all-encompassing list of duties, responsibilities, or qualifications. Additional tasks and requirements may be assigned as needed to meet organizational objectives.