Leasing Professional (Lease-Up)

DBC REAL ESTATE MANAGEMENT LLC; Worthington, Columbus (OH, OH); On-site; Full time

Job summary

A growing multifamily community seeks a Leasing Professional to drive lease-up success in Worthington, Ohio. The role involves customer engagement, lead conversion, and operational efficiency in leasing activities. Ideal candidates are detail-oriented, possess strong communication skills, and thrive in fast-paced environments.

Benefits

Ongoing training and career development

Opportunities for advancement

Competitive hourly wage + commission-based bonuses

Qualifications

• 1-3 years of experience in apartment leasing with lease-up success preferred.
• Excellent verbal and written communication skills; bilingual abilities a plus.
• Reliable transportation and a valid driver’s license preferred.

Responsibilities

• Conduct guided tours for prospective residents and convert leads into leases.
• Maintain knowledge of local market trends and assist in marketing efforts.
• Ensure compliance with Fair Housing laws and internal policies.

Skills

Communication

Customer Service

Sales

Education

High School Diploma

Associate or Bachelor’s degree

Tools

Rent Manager

Yardi

Job description

Position:Leasing Professional (Lease-Up)

Location: Columbus, OH

Job Id:281

# of Openings:1

Leasing Professional – Lease-Up

Location: Worthington, Ohio
Compensation: Competitive hourly rate + Commission & Bonus Potential ($18 - $20 per hour)

We are seeking an enthusiastic, driven, and detail-oriented Leasing Professional with lease-up experience to join our growing team at our multifamily community in Columbus, Ohio. As a Leasing Professional, you will be on the front lines of the lease-up strategy—driving traffic, converting leads, and delivering a top-tier experience to prospective residents from first contact through move-in.

This is a high-impact role that requires superior communication skills, strong organizational ability, and an energetic, customer-first attitude. If you thrive in a fast-paced, results-driven environment and have experience helping new properties achieve rapid lease-up success, we want to hear from you.

Key Responsibilities:

• Leasing & Sales Performance:
  • Greet prospects warmly, build rapport, and showcase the community through guided tours.
  • Respond promptly to leads, inquiries, and follow-ups through phone, email, and digital platforms.
  • Convert prospects to leases by presenting available apartments and lease terms persuasively.
  • Maintain a closing ratio consistent with high-performance leasing standards during the lease-up phase.
• Assist in the execution of community-specific marketing plans to drive traffic and awareness.
• Participate in outreach initiatives, open houses, and promotional events to attract prospects.
• Maintain thorough knowledge of local market comps, pricing trends, and amenity offerings.
• Application & Move-In Coordination:
  • Guide prospects through the application, screening, and lease signing process.
  • Ensure all lease files are complete, accurate, and compliant—including renter’s insurance, ID verification, and other required documentation.
  • Coordinate with the Maintenance and Management teams to ensure units are move-in ready.
  • Assist with preparing welcome materials and conducting move-in inspections.
• Resident Relations & Retention:
  • Serve as a point of contact for new residents, providing exceptional customer service from day one.
  • Encourage lease renewals and promote community engagement to enhance resident satisfaction.
  • Address concerns promptly and work with the team to resolve service requests and issues efficiently.
• Administrative & Compliance:
  • Accurately input data into property management software, track leasing activity, and maintain up-to-date records.
  • Ensure full compliance with Fair Housing laws and internal policies in all leasing activities.
  • Assist the Property Manager with reporting and special projects as needed.

Qualifications:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• Minimum 1–3 years of experience in apartment leasing, with demonstrated lease-up success preferred.
• Strong understanding of Fair Housing laws and multifamily compliance standards.
• Proficient with leasing platforms, CRM tools, and property management software (e.g., Rent Manager, Yardi).
• Excellent verbal and written communication skills; bilingual abilities a plus.
• Energetic personality, positive attitude, and a passion for customer service.
• Availability to work weekends, evenings, and holidays as needed during lease-up.
• Reliable transportation and a valid driver’s license preferred.

Physical Requirements:

• Ability to walk the property, tour units, climb stairs, and work both indoors and outdoors.
• Capable of lifting and moving up to 25 pounds.
• Competitive hourly wage + commission-based leasing bonuses.
• Eligibility for additional lease-up incentives.
• Opportunities for advancement within a growing real estate platform.
• Ongoing training and career development.

Apply Today
This is more than a leasing role—it's an opportunity to shape the resident experience from the ground up. Be part of a lease-up success story and join a team committed to excellence in workforce multifamily housing.