Leasing Professional, Crossroads Ranch

Knightvest Residential; Houston (TX); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive pay and bonus potential

Medical, dental, vision, life, and dis

401(k) with company match

Paid vacation and holidays

Education reimbursement and training

Employee assistance programs

Apartment rental discounts

Referral bonuses

Career growth opportunities

Zusammenfassung

Knightvest Residential is seeking a Leasing Professional for our Houston, TX property. You will guide prospects through tours, qualify leads, and drive leasing activity while delivering excellent resident service.

Responsibilities include coordinating applications, explaining lease terms, and ensuring move-in readiness. Bilingual English/Spanish and customer-facing skills are essential for success in a fast-paced, service-oriented environment.

Qualifikationen

• High school diploma or equivalent required.
• Bilingual; English and Spanish.
• Minimum one year of customer service, sales, or hospitality experience preferred.
• Previous apartment leasing, property management, or real estate experience is a plus.
• Experience with property management software; OneSite experience is a plus.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment.
• Ability to work weekends and occasional evenings as required.

Aufgaben

• Showcase the Community by leading in-person and virtual property tours highlighting features and amenities.
• Convert Leads into Residents by prompt follow-up via phone, email, text, and online platforms.
• Support Marketing & Leasing Traffic through online listings, social media, community events, and local outreach.
• Guide the Leasing Journey through applications, lease terms, and required documentation.
• Deliver an Exceptional Resident Experience by addressing questions and concerns and creating a welcoming community.
• Maintain Show-Ready Homes & Move-In Readiness to ensure apartments are prepared on schedule.
• Collaborate Across Property Teams with maintenance and office to coordinate move-ins and move-outs.
• Maintain Accurate Records & Compliance with Fair Housing standards and housing regulations.

Kenntnisse

Bilingual (English/Spanish)

Customer service

Communication skills

Organizational skills

Time management

Multitasking

Team collaboration

Sales mindset

Ausbildung

High school diploma or equivalent

Tools

Property management software

OneSite (experience)

Jobbeschreibung

• Leasing Professional, Crossroads Ranch- Houston, TX

Leasing Professional, Crossroads Ranch- Houston, TX

Leasing Professionals play a key role in our apartment communities. Connecting prospects with the perfect home, enhancing resident experiences, and supporting property needs. Every day brings new opportunities to build relationships and turn prospects into loyal residents.

At Knightvest, we invest in top talent and foster a culture of integrity, teamwork, and exceptional service. We believe in the Golden Rule. Treating others as we want to be treated, while ensuring a fun and rewarding work environment. Thriving Communities, Dependable Results, Winning Teams

We’re currently hiring a Leasing Professional for our Houston, TX property. If you have strong customer service skills and a passion for helping people, our training team will guide you the rest of the way.

Key Responsibilities:

• Showcase the Community Lead engaging in-person and virtual property tours that highlight apartment features, community amenities, and the lifestyle our communities offer.
• Convert Leads into Residents Respond promptly to inquiries via phone, email, text, and online platforms while building relationships with prospective residents and maintaining consistent follow-up.
• Support Marketing & Leasing Traffic Assist with property marketing initiatives including online listings, social media promotion, community events, local outreach, and in-person showings to attract prospective residents.
• Guide the Leasing Journey Walk prospects through the application and leasing process, explain lease terms clearly, and ensure all required documentation is completed accurately.
• Deliver an Exceptional Resident Experience Provide outstanding service to current and prospective residents by addressing questions, resolving concerns, and creating a welcoming community environment.
• Maintain Show-Ready Homes & Move-In Readiness Ensure show homes are well maintained and confirm that move-in apartments are prepared and ready for new residents on schedule.
• Collaborate Across Property Teams Partner with maintenance and office teams to coordinate apartment readiness, move-ins, and move-outs while supporting smooth daily operations.
• Maintain Accurate Records & Compliance Keep leasing records organized within property management systems and ensure compliance with Fair Housing standards and all applicable housing regulations.

What We’re Looking For

• High school diploma or equivalent.
• Must be bilingual; English and Spanish
• Minimum one year of customer service, sales, or hospitality experience preferred
• Previous apartment leasing, property management, or real estate experience is a plus
• Experience with property management software; OneSite experience is a plus
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Customer service-focused, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Basic knowledge of lease agreements, Fair Housing, and property management regulations, or completion of Fair Housing training within 90 days of employment
• Ability to work weekends and occasional evenings as required

Why Join Knightvest?

• Competitive pay and bonus opportunities
• Medical, dental, vision, life, and disability coverage
• 401(k) with immediate vesting and company match
• Paid vacation and holidays
• Education reimbursement and professional development
• Employee assistance programs and wellness resources
• Apartment rental discounts
• Referral bonuses and recognition programs
• Strong internal promotion opportunities and career growth paths