Leasing Professional - Albany NY - Part-Time

Medium; City of Albany (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading property management firm in Albany is seeking a Customer Service and Leasing Specialist to enhance resident interaction, manage leasing activities, and implement marketing strategies. Ideal candidates will have strong customer service experience, relevant degree preferences, and effective communication skills. The role offers competitive hourly pay of $16 to $17 and requires availability for flexible hours, including weekends.

Benefits

Excellent Working Environment

Regular Team Building Activities

Leadership Cultivation & Individual Development

Qualifications

• 2+ years of experience in customer service or leasing.
• Excellent communication and interpersonal skills.
• Proficient in using leasing software and CRM systems.

Responsibilities

• Conduct property tours and respond to inquiries.
• Manage lease applications and prepare agreements.
• Assist in marketing strategies and promotional events.

Skills

Customer Service

Sales

Interpersonal Skills

Organizational Skills

Education

High school diploma or equivalent

Bachelor's degree in business or marketing

Tools

Leasing software

CRM systems

MS Office Suite

Job description

Overview

Who We Are: Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents. As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you\'re passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.

Responsibilities

• Customer Service:
  • Greet prospective residents and provide them with a warm and welcoming introduction to Varsity Campus.
  • Conduct property tours, highlighting the features, amenities, and benefits of our community.
  • Respond to inquiries via phone, email, or in-person, promptly and professionally.
  • Build and maintain relationships with prospective and current residents to enhance customer satisfaction.
• Leasing Activity Management:
  • Follow up with potential residents to address any questions or concerns, and guide them through the leasing process.
  • Handle lease applications, screenings, and verifications to ensure all requirements are met.
  • Prepare lease agreements, initiate signings, and conduct move-in orientations with residents.
  • Maintain accurate and up-to-date records of leasing information, inquiries, and resident data.
• Marketing and Sales:
  • Assist in the creation and implementation of marketing strategies to maximize leasing potential.
  • Participate in promotional events, campaigns, and community outreach efforts to attract prospective residents.
  • Collaborate with the marketing team to produce engaging content, virtual tours, and virtual events.
  • Utilize various online platforms and social media channels to promote available units and generate leads.
• Lease Compliance and Administration:
  • Ensure all lease documents and associated paperwork are accurately completed and filed.
  • Conduct regular inspections of units to ensure lease compliance and assess any damages or needed maintenance.
  • Coordinate lease renewal efforts, rent collection, and address any resident concerns or issues.
  • Maintain knowledge of local rental laws, fair housing regulations, and adhere to company policies.

Requirements

• High school diploma or equivalent; a bachelor\'s degree in business, marketing, or related field is desirable.
• Proven experience in customer service, sales, or leasing, preferably within the real estate or property management industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships.
• Strong organizational skills, attention to detail, and the ability to multitask effectively.
• Proficient in using leasing software, CRM systems, and MS Office Suite.
• Ability to work independently, as well as part of a team, in a fast-paced and target-driven environment.
• Knowledge of fair housing laws, regulations, and leasing best practices.
• Availability to work flexible hours, including evenings, weekends, and holidays as needed.

Compensation: $16 - $17 an hour

What We Provide

• Excellent Working Environment: Energetic, Ambitious, Passionate

• Great Team Experience

• Regular Team Building Activities

• Free Community Event Entrance

• Leadership Cultivation & Individual Development

• Networking & Resources from External Partners

• Opportunities of Rotation Among Departments & Locations

Diversity & Inclusion

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.

Note on Pay Transparency

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.

Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.