Leasing Operations Manager

weinsteinproperties; Virginia (MN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Rent discount

paid holidays

birthday time off

vacation and sick time

health

dental and vision insurance

Employee Assistance Program

401k with company match

Job summary

Weinstein Properties, headquartered in Richmond, Virginia, is seeking a Leasing Operations Manager to lead front-line resident services and drive a fast-paced team. You’ll interact with prospects, conduct tours, and manage applications to ensure outstanding customer experiences.

This role emphasizes leadership, adaptability, and initiative, with on-site responsibilities and a focus on professional growth within a family-oriented company.

Qualifications

• Leadership/management experience required.
• Front line resident services and strong communication skills.
• Attention to detail; training provided for professional development.

Responsibilities

• Greet prospects, answer inquiries, schedule tours and lead property showings.
• Process leasing applications, prepare lease paperwork, collect deposits.
• Deliver excellent customer service and assist residents with renewals and moves.
• Coordinate with maintenance, inspect units, and monitor property needs.
• Lead the team, train staff, and support the Property Manager as needed.

Skills

Communication

Customer service

Team leadership

Teamwork

Adaptability

Initiative

Motivation

Job description

We have a fantastic Leasing Operations Manager opportunity available! $1,500 Sign On Bonus

Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Georgia. Still owned and operated by the Weinstein family after 70+ years, our continued success is attributed to our hands on approach to daily operations and our focus on the customer experience.

Location: Abbington West End

Pay: Hourly rates are competitive, starting at $23/hour and increasing based on experience + Quarterly Bonuses

Benefits:

• Rent discount
• paid holidays
• birthday time off
• vacation and sick time
• health
• dental and vision insurance
• Employee Assistance Program
• 401k with company match

Schedule:

• Weekdays 9-6
• Saturdays 9-5
• Sundays Closed (Saturdays are worked in a rotation with the team)

This position's responsibilities include front line resident services, team interaction, fast-paced learning, and communicating in persuasive and difficult situations. Leadership/management experience required. Attention to detail is necessary. Previous property management experience is a plus, but not needed if you have solid management experience from customer service, sales or hospitality environments. We offer training and coaching on how to master the necessary skill sets, and direction for professional development.

Who You Are:

• Strong Communication Skills: You're a great listener, and you can confidently and warmly connect with others, both in person and in writing.
• Customer-First Mindset: You love helping people and solving problems, even when things get tough.
• Positive Energy: You show up with enthusiasm and a can-do attitude - every day, no matter what ends up being thrown your way.
• Team Spirit: You pitch in wherever needed and care about team success over individual credit. You are game to help, even if something does not fall under your job description.
• Motivation & Drive: You're goal-oriented, organized, and eager to grow.
• Adaptability: You can manage interruptions, shifting priorities, and fast-paced days with ease and grace.
• Initiative: You're not afraid to jump in - whether it's greeting someone at the door or taking ownership of a task.

What You Should Know Before You Start:

We have high expectations - and a hands-on training program that will set you up to meet them.

This is not a desk job - expect to be on your feet, engaging with prospects, walking the property, inspecting homes, and so much more.

You’ll be part of a high-performing, highly collaborative team - recognition and promotion come from commitment and results.

You’ll sometimes work outside standard hours to support resident events or assist during weather challenges.

Why Weinstein?

Industry-Leading Training: We’ll equip you with all the tools and knowledge you need to grow - no experience necessary.

Career Growth: Many of our leaders started in leasing. Whether you stay on-site or grow into corporate roles, the opportunities are here - we want this to be a career, not just a job.

Supportive Culture: We’re like family. We believe in investing in you, recognizing your contributions, and growing together.

What are some tasks and responsibilities that come along with this position?

• Work with prospects who are interested in knowing more about our communities. Answer internet leads, phone calls, schedule appointments and take prospects on a tour of the community.
• Process leasing applications, put together lease paperwork, request security deposits and leaseholders to sign the lease.
• Give great customer service to our residents, assist them with any needs they have such as going over their renewal, notice to vacate, early termination, adding a pet, wanting to transfer to another apartment home, answering questions about their account.
• Work along side maintenance, walk apartments when they are ready to confirm everything looks great, monitor property needs, follow up with residents about work orders or any maintenance needs they have.
• Create a great experience for residents upon move in.
• Work with residents when they move out, process move outs and security deposit dispositions.
• Post rent money, follow up on balances owed.
• Resident activities - planning, preparing and hosting.
• Lead the team, help with training and accomplishing goals.
• Assist the Property Manager as needed

Ready to join a team that believes in your potential?

*Sign On Bonus details discussed during the interview process

Weinstein Properties is proud to be an Equal Opportunity Employer.