Leasing & Move In Specialist

Experience Senior Living; Mechanicsville (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer matching

Paid holidays

Up to 20 days PTO in the first three years

Job summary

A dedicated senior living organization in Mechanicsville, Virginia, is seeking a Leasing & Move-In Specialist to facilitate smooth transitions for new residents. The ideal candidate will have strong communication skills, proficient computer abilities, and a talent for working with elderly individuals. This full-time role offers a comprehensive benefits package including medical, dental, and up to 20 days PTO in the first three years.

Qualifications

• Proficient typing and computer skills, including Microsoft Office experience.
• Effective verbal and written communication skills required.
• Associates Degree or relevant experience preferred.
• Experience coordinating multiple processes requiring organization.
• Ability to interact with elderly residents and families.

Responsibilities

• Complete move-in documents and preparations for new residents.
• Conduct tours with prospective residents or interested parties.
• Respond to new residents' questions and needs.
• Coordinate move logistics with operations team, including apartment readiness and deliveries.
• Arrange move details with residents or families.
• Provide administrative support to Leasing Counselors and sales team.

Skills

Proficient typing and computer skills

Effective verbal and written communication skills

Organizational skills

Ability to interact with elderly

Customer focus

Education

Associates Degree or relevant experience

Tools

Microsoft Office

Job description

Overview

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Leasing & Move-In Specialist to join our amazing team!

Responsibilities

• Work with new or transferring residents to complete the necessary move-in documents and preparations to ensure a smooth transition


• Respond to telephone inquiries in real time where possible and conduct walk-in and scheduled tours with prospective residents or interested parties


• Serve as an ongoing resource, responding to new residents' questions and needs and assist them in becoming acclimated in their new home


• Coordinate move logistics with the operations team including apartment measurements, apartment readiness and work orders, and delivery of items to apartment in the client's absence


• Arrange move details with the resident or resident's responsible party for things like a moving company


• Provide overall administrative support to the Leasing Counselors and overall sales team as needed, including sales zone focused activity such as Creative Follow Up

Requirements

• Proficient typing and computer skills, including experience using Microsoft Office


• Effective verbal and written communication skills required


• Associates Degree or relevant experience and education preferred


• Experience managing multiple processes that require organizational skills (i.e. Office Manager) preferred


• Demonstrated talent for interacting with a wide variety of people, particularly the elderly, their family members and professional influencers


• Ability to communicate openly, honestly and responsibly with others


• Ability to maintain a customer focus treating others with respect and integrity


• Ability to accept responsibility for agreements made and follow through as appropriate


• Ability to read, speak, and understand the English language


• Ability to adapt and work effectively as part of a team and independently


• Ability and willingness to flex schedule in order to meet resident needs is required

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Job details

• Seniority level: Entry level


• Employment type: Full-time


• Job function: Other


• Industries: IT Services and IT Consulting