Leasing & Marketing Manager

LV Collective; Fayetteville (AR); Sur place; USD 36 000 - 60 000; Plein temps

Résumé du poste

LV Collective in Fayetteville, AR is seeking a Leasing Manager to lead leasing and resident experience at one of our student housing communities. You will guide a team, close leases, and drive occupancy with professional sales and marketing.

The role requires energy, organization, and strong communication. You will mentor LMAs, support marketing efforts, coordinate events, and ensure exceptional resident experiences while balancing evening and weekend duties.

Qualifications

• 2–3 years of sales and customer service experience required.
• High School Diploma or equivalent required.
• Exceptional communication and professional demeanor.
• Proficiency in Microsoft Office and basic typing.

Responsabilités

• Warmly welcome prospective residents, qualify needs, and conduct property tours to close the lease.
• Use professional leasing techniques to meet preleasing and occupancy goals.
• Answer incoming calls professionally and assist residents and internal team members.
• Process and verify lease applications and communicate results promptly.
• Maintain client records and update daily activity reports.
• Provide concierge-level service to residents and plan events.
• Lead and coach Leasing & Marketing Assistants on sales strategies.
• Collaborate with social media to coordinate leasing/marketing goals.

Connaissances

Sales experience

Customer service

Communication skills

MS Office

Typing/writing

Can-do attitude

Formation

High School Diploma or equivalent

Description du poste

Are you a leasing professional who lives for all things leasing and marketing? Have you had success as an on-the-groundleasing professional and are wondering “what’s next?” Are you looking to grow your career and workwith an energetic, fast-growing development and management company?

If so, we’re looking for you to lead the charge as our Leasing Manager at one of our student housing communities!

The right candidate for this position will be energetic, organized, and curious with a passion for all things sales, marketing and leasing, and a track record of building strong teams.

The ideal candidate will be:

• A proactive problem-solver who anticipates resident needs and resolves them with ease.
• Organized and detail-oriented, with the ability to juggle multiple tasks seamlessly.
• A dynamic communicator with a warm and professional demeanor.
• Energetic and positive, thriving in a fast-paced and ever-changing environment.
• Passionate about creating community and delivering exceptional resident experiences.
• Motivated by goals and driven to exceed leasing and occupancy targets.

Still interested? Read more about specific job responsibilities below.

JOB RESPONSIBILITIES

Leasing & Resident Experience

• Warmly welcome and assist prospective residents, qualify their needs, and deliver engaging property tours to showcase the property and close the lease.
• Utilize professional leasing techniques, including feature/benefit selling, to meet preleasing and occupancy goals.
• Answer incoming phone calls professionally, assisting prospective residents, current residents, and internal team members with efficiency and care.
• Process and verify lease applications, ensuring timely communication of results to applicants.
• Maintain accurate client records and regularly update daily activity reports, including notices to vacate, vacancy reports, and other critical documents.
• Provide concierge-level service to residents by assisting with day-to-day tasks to elevate their living experience.
• Plan and execute resident events that bring the property's brand to life and align with our commitment to community and excellence.
• Lead and coach Leasing & Marketing Assistants (LMAs) on effective sales and leasing strategies to hit and exceed leasing goals.
• Collaborate with the social media intern to seamlessly communicate leasing and marketing goals, ensuring cohesive messaging and engagement.

Marketing

• Collaborate on marketing initiatives to support occupancy and retention goals, including community events and campaigns

Property Upkeep

• Ensure the tour route is always pristine, appealing, and on-brand by conducting regular upkeep and monitoring curbside appeal.

Collaboration & Communication

• Contribute to team efforts to streamline processes and achieve success.
• Participate in LV Collective’s training programs to refine your skills and stay aligned with the company’s best practices.
• Maintain regular communication with leadership to overcome roadblocks, share updates, and strategize for leasing success.

Other Responsibilities

• Assist with other duties and special projects as assigned.
• Availability to work evenings and weekends.

• 2-3 years of sales and customer service experience (leasing experience is a bonus!).
• High School Diploma or equivalent.
• Exceptional communication skills—you’re warm, professional, and approachable.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• Proficiency in Microsoft Office applications
• Excellent communication and customer service skills.
• Can-do attitude; willing to work outside your job description

Bonus points for…

• Previous experience as a Leasing Agent, Leasing Manager, Leasing Professional, or similar role.

LV Collective is an equal-opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. LV Collective prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.LV Collective conforms to the spirit as well as to the letter of all applicable laws and regulations.