Leasing & Marketing Coordinator — Resident Experience

Landmark Properties, Inc.; Berkeley (CA); On-site; USD 24,796 - 30,307; Full time

Job summary

Landmark Properties, Inc. in Berkeley is seeking a Leasing & Marketing Assistant to support community events, tours, and resident services.

You will help plan on‑ and off‑campus activities, assist prospective residents, and act as a quality leader to the Community Ambassadors. Daily tasks include monitoring model and tour routes, maintaining curb appeal, tracking leasing metrics, assisting with social media campaigns, coordinating housing fairs, and helping with move‑in activities while

Responsibilities

• Monitor and maintain model and tour route on a daily basis.
• Assist with the maintenance of property curb appeal.
• Track and report leasing data, metrics, and goals.
• Develop and execute methods to retain residents and attract new ones.
• Create and maintain relationships with vendors.
• Organize and manage monthly resident events.
• Organize and manage monthly marketing events.
• Prepare for and execute housing fairs and other on‑campus events.
• Assist with social media campaigns to maintain a social media presence.
• Ensure follow‑up activities take place for all prospective residents.
• Report on time to your shift.
• Ensure confidentiality of client, resident, and company information.
• Adhere to Landmark Properties policies and procedures.
• Maintain a clean and professional work environment.
• Assist in roommate placement and matching.
• Understand the lease document and related addendums, and clearly communicate all relevant information to prospective residents and parents.
• Participate in all move‑in related activities.
• Manage time efficiently and effectively.
• Assist in maximizing revenue and occupancy.
• Collect rents, security deposits, and other income as requested.
• Operate marketing activities within the marketing budget, deviating only with prior approval.
• Provide documentation/receipts for all company purchases.
• Co‑facilitate annual Leasing Training.
• Track Leasing Ambassador performance through lease audits.
• Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations.
• Develop a sense of community among prospective residents and staff.
• Maintain active and effective communication with prospective residents, parents, and university personnel.
• Represent the community and Landmark Properties in a professional manner.
• Maintain a positive community environment for both prospective residents and associates, encouraging participation in events and activities.
• Assist future residents in mediating conflicts, both proactively and reactively.
• Survey common areas regularly and report any concerns or assist in cleaning when necessary.
• Document and address behaviors of residents that violate the law or the community lease agreement.
• Identify and report safety and security risks to the Community Manager.

Job description

Landmark Properties, Inc. in Berkeley is seeking a Leasing & Marketing Assistant to support community events, tours, and resident services.

You will help plan on‑ and off‑campus activities, assist prospective residents, and act as a quality leader to the Community Ambassadors. Daily tasks include monitoring model and tour routes, maintaining curb appeal, tracking leasing metrics, assisting with social media campaigns, coordinating housing fairs, and helping with move‑in activities while