Leasing Manager - University Village

Trinity Property Consultants; Muncie (IN); On-site; Full time

Job summary

Join a leading property management company as a Leasing Manager in Muncie, IN. This full-time role involves training and managing a leasing team, leading sales efforts, and ensuring exceptional service to residents. With a focus on professional growth, the company offers competitive pay and a range of benefits, including medical, dental, and retirement plans. Ideal candidates will have strong leadership and customer service skills, along with relevant experience in the multi-family industry.

Benefits

Medical, Dental & Vision

401(k) with employer match

Paid Holidays & Vacation

Sick Leave

Referral Bonuses

Volunteer Time-Off

Employee Assistance Program (EAP)

Competitive Bonus & Commission Structures

Opportunities for Advancement

Corporate shopping discounts

Qualifications

• Minimum of two years as a leasing consultant in the Multi-family Industry.
• Minimum of one year in a management position related to marketing and/or advertising.

Responsibilities

• Train and manage the leasing team.
• Lead leasing team in sales efforts and marketing.
• Provide exceptional customer service to community members.

Skills

Customer service orientation

Strong sales background

Excellent communication skills

Leadership skills

Education

High school education or equivalent

Associates or bachelor's degree in Business, Marketing, or a related field

Tools

MS Word

Excel

Outlook

Yardi

Voyager

LRO

Entrata

Resident Check

Job description

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At Trinity Property Consultants, your expertise is the key to our continued success. Join us and become an essential part of an organization that values your skills and is committed to your professional growth. Guided by our core values of innovation, teamwork, excellence, and empowerment we have been creating vibrant communities for three decades and are proudly ranked among NHMC’s Top 50 Apartment Owners and Managers. We're on the lookout for passionate individuals that will elevate our vibrant culture and join us in delivering unparalleled service to our valued team members, residents, investors, and partners.

The position pays $18 to $20 per hour, based on experience, with opportunities for commissions and bonuses.

The schedule is Monday through Friday.

Job Description:

• Successfully train and manage the leasing team
• Lead leasing team in sales efforts
• Direct leasing team in external marketing and advertising efforts
• Develop and successfully execute marketing plans
• Provide exceptional customer service to the community members and future community members
• Assist in completing market surveys as needed
• Show, lease, and move in prospective community members
• Update unit availability daily
• Process rental applications
• Process maintenance requests
• Receive collections in accordance with Trinity’s standards
• Clerical and phone support
• Maintain all community members’ files, ensuring completeness and accuracy of all file documentation
• Inspected all apartment homes to ensure all are move-in ready to Trinity’s standards prior to move-in
• Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to Supervisor
• Conduct community members’ move-out unit walks as needed
• Additional tasks or duties assigned by Supervisor
  
  
  
  
  

Essential Functions:

Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include but are not limited to:

• Plan and execute all on-site/off-site marketing and advertising
• Successfully organize and promote community events to current community members and future community members
• Facilitate all aspects in the community leasing process
• Ability to lead leasing team by example in a professional manner
• Possess a positive attitude
• Handle high stress situations effectively
• Exhibit strong leadership skills
• Excellent communication skills
• Administrative and organizational skills
• Time management skills and ability to prioritize wisely
• Customer service orientation
• Strong sales background
• Knowledge of state law as it relates to fair housing
  
  
  
  
  

Qualifications:

Marketing and Advertising:

• Extensive knowledge in social media
• Excellent leasing and closing skills
  
  
  
  
  

Computer Skills:

• Intermediate computer and internet knowledge
• Intermediate knowledge of MS Word, Excel, and Outlook
• Prefer knowledge of the following software programs: Yardi, Voyager, LRO, Entrata, Resident Check
  
  
  
  
  

Learning and Development:

• Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs
  
  
  
  
  

Education:

• High school education or equivalent is required
• Associates or bachelor's degree in Business, Marketing, or a related field is preferred
• Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions
  
  
  
  
  

Professional Experience:

• Minimum of two year as a leasing consultant in the Multi-family Industry
• Minimum of one year in a management position related to marketing and/or advertising in the Multi-family industry or related field
  
  
  
  
  

Special Requirements:

Physical Demands:

• The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. The team member will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.
  
  
  
  
  

Attendance/Travel:

• This is a full-time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
  
  
  
  
  

We’ve Got You Covered!

• Medical, Dental & Vision. We offer a free PPO-HSA medical plan (with a $1,200 annual employer contribution) to all employees outside CA. In California, employees can choose between the free PPO-HSA and HMO plan. We cover 100% of the monthly premium costs for employee dental and vision. FSA & Dependent Care options are also available.
• Retirement Plans. Prepare for retirement and ramp up your 401(k) savings with a 2% employer match. Eligible to enroll on the first of the month following 90 days of employment.
• Group Life, Long-Term, and Short-Term Disability Insurance. We provide up to $25,000 of life insurance and AD&D coverage in case the unimaginable occurs.
• Paid Holidays & Vacation. We offer a competitive amount of paid holidays in addition to anywhere from 2 – 4 weeks of paid vacation according to years of service. (Available after 90 days of full-time employment)
• Sick Leave. We offer sick leave in compliance with state and local jurisdiction requirements.
• Referral Bonuses. We provide $1,000 bonus for hires made through employee referrals.
• Volunteer Time-Off. We offer up to 16 hours of volunteer time annually—8 hours for personal volunteer activities and 8 hours for company-sponsored events.
• Employee Assistant Program (EAP). That includes Health Advocate and Travel Assistance Program.
• Competitive Bonus & Commission Structures. We pride ourselves in recognizing hard work and goal achievement.
• Opportunities for Advancement. We promote from within and provide extensive professional development training, reimbursement programs and exclusive scholarship opportunities.
• Additional Perks. Including corporate shopping discounts, appliance discounts and lifestyle discounts.
  
  
  
  
  

At Trinity Property Consultants, we're dedicated to a diverse, equitable, and inclusive workplace where everyone is valued, respected, and empowered to be themselves. We provide equal opportunities for all, irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability, or other protected classes. Recognizing diversity as a catalyst for innovation we embrace each individual's unique contributions and foster a culture of belonging where everyone can thrive.

Note: This job description includes the core responsibilities for Trinity Property Consultants. These duties are subject to change based on regional and organizational discretion.

See more about our Company and benefits at: https://www.trinity-pm.com/join-our-team

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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