Leasing Manager

CLS Living; Columbia Township (MO); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

PTO

401k Matching

Health Insurance

HSA/FSA

Life Insurance

EAP

Relocation Assistance

Professional Development

Flexible Work Environment

Company Culture

Job summary

CLS Living is seeking a Leasing Manager to join our team, serving as the face of our community and delivering exceptional customer service to current and prospective residents.

You will drive leasing performance, support team development, and influence the property's overall success while maintaining a welcoming, resident-focused atmosphere.

Qualifications

• Bachelor's degree preferred, or 2–5 years of experience in student or multifamily housing.
• Strong working knowledge of Microsoft Outlook, Word, and Excel.
• Experience with property management software, preferably Entrata.
• Familiarity with both market-rate and LIHTC programs is a plus.
• Understanding and adherence to Fair Housing and EEO laws.

Responsibilities

• Support the Property Manager in cultivating a motivated, high-performing team.
• Lead by example through professional communication, integrity, and a results-driven mindset.
• Promote a friendly, service-oriented office environment that prioritizes resident satisfaction.
• Drive leasing efforts to achieve and maintain target occupancy (goal: 99%).
• Implement and monitor leasing goals, renewal programs, and resident retention strategies.
• Actively conduct outreach marketing on campus and with local businesses.
• Develop and execution of an annual marketing plan.
• Maintain knowledge of the property and local competitors through market research.
• Ensure all marketing materials are current, professional, and on-brand.
• Coordinate and promote resident events and community-building functions.
• Represent the property at university functions and in student programming partnerships.
• Maintain accurate records in property management software.
• Process leases and administrative paperwork efficiently and accurately.
• Support property upkeep and curb appeal by identifying areas for improvement.
• Assist in achieving NOI targets through effective leasing and cost management.
• Support rent collection efforts to meet or exceed a 98% collection rate.
• Identify ways to improve revenue and reduce expenses in alignment with budget goals.

Skills

Leasing Management

Leadership

Marketing

Customer Service

Communication

Education

Bachelor's degree preferred

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Entrata

Job description

Overview

At CLS Living, our mission is simple: to deliver anunparalleled resident experienceand foster anexceptional workplace environment. We are committed to building aworld-class teamof passionate individuals who thrive in a culture of positivity, creativity, and continuous growth.

Each day brings new opportunities to innovate, lead, and make a meaningful impact. We take pride in our vibrant, design-forward communities and in the devoted teams who manage them with care and integrity. Our success starts with our people—and when our team thrives, our residents do too.

Company Benefits & Perks

We believe in rewarding our team with benefits that support both personal and professional well-being:

• Generous Paid Time Off (PTO)

• 401(k) with Company Matching

• Comprehensive Health, Dental, and Vision Insurance

• Health Savings Account (HSA) & Flexible Spending Account (FSA)

• Life Insurance & Parental Leave

• Employee Assistance Program (EAP)

• Relocation Assistance

• Professional Development & Advancement Opportunities

• Supportive, Fun, and Flexible Work Environment

• Access to anUnmatched Company Culturethat values individuality and innovation

Responsibilities

The Job At-A-Glance:

CLS Living is seeking an energetic and motivated Leasing Managerto join our team! In this key role, you’ll be the face of our community, delivering exceptional customer service and helping to create a positive and welcoming atmosphere for both current and prospective residents. You’ll be instrumental in driving leasing performance, supporting team development, and contributing to the overall success of the property.

Key Responsibilities:

Leadership & Staff Development

• Support the Property Manager in cultivating a motivated, high-performing team.

• Lead by example through professional communication, integrity, and a results-driven mindset.

• Promote a friendly, service-oriented office environment that prioritizes resident satisfaction.

Leasing & Marketing

• Drive leasing efforts to achieve and maintain target occupancy (goal: 99%).

• Implement and monitor leasing goals, renewal programs, and resident retention strategies.

• Actively conduct outreach marketing on campus and with local businesses.

• Support the development and execution of an annual marketing plan.

• Maintain in-depth knowledge of the property and local competitors through regular market research.

• Ensure all digital and print marketing materials are current, professional, and aligned with brand standards.

• Coordinate and promote resident events and community-building functions.

• Represent the property at university functions and in student programming partnerships.

Customer Experience

• Deliver first-class service to residents, prospects, and parents.

• Resolve resident concerns professionally and promptly.

• Build and maintain positive relationships with residents, staff, university contacts, and the broader community.

• Foster a sense of community and harmony throughout the property.

Property & Office Administration

• Maintain accurate and up-to-date records in property management software.

• Process leases and administrative paperwork efficiently and accurately.

• Support property upkeep and curb appeal by identifying areas for improvement and contributing where needed.

Financial Performance

• Assist in achieving NOI targets through effective leasing and cost management.

• Support rent collection efforts to meet or exceed a 98% collection rate.

• Proactively identify ways to improve revenue and reduce expenses in alignment with budget goals.

The activities listed above may not be all inclusive.

Qualifications

Qualifications & Skills:

• Education & Experience: Bachelor's degree preferred, or 2–5 years of experience in student or multifamily housing; or an equivalent combination of education and experience.
• Systems Proficiency: Strong working knowledge of Microsoft Outlook, Word, and Excel. Experience with property management software, preferably Entrata. Familiarity with both market-rate and LIHTC programs is a plus. Understanding and adherence to Fair Housing and EEO laws.

What We’re Looking For:

We’re seeking a motivated, people-centered leaderwith a strong sense of ownership and a passion for community. The ideal candidate will be:

• natural leaderwho thrives on building high-performing teams and nurturing talent.
• brand ambassador who lives and breathes the CLS Living culture and vision—setting the tone for your team and community.
• Growth-minded, with a personal drive to learn, improve, and grow within the company.
• Entrepreneurialin spirit—creative, proactive, and unafraid to challenge the status quo to improve the resident experience.
• Skilled in operations, with experience in hiring, staff development, budgeting, marketing strategy, and scheduling.

CLS Living is very proud to be recognized as a certified Great Places to Workcompany.

CLS Living is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Pay Range

USD $26.00 - USD $26.00 /Hr.